Airlines
How Airline Ticketing Software Helps You Connect Better with the Native Channels
It is a fast-paced world and you need to keep up with the speed. In today’s world, people prefer the…
How to Thrive in the Airline Industry with the Airlines Management System
Running an airline company is a never ending process of expenditure. It seems like no matter how many promotions you…
Airline Management Solution – Increase Bookings and Cut Down Cost of Acquisition by 30%
Kapture Airlines Solution gives industry a customized flight booking platform and user experience to help increase bookings, reduce technology costs,…
Banking
Digital Customer Onboarding in Banking and Financial Sector – A Complete Guide
What is Digital (Customer) Onboarding? Picture this. How convenient does it feel when you become a customer of a financial…
The Important Role Played by CRM in the Digital Transformation of the BFSI Sector
Meeting customer expectations and systemized customer support are some of the key challenges currently faced by enterprises operating in the…
Why CRM Is Sacrosanct For Banking Sector?
As in any service-based industry such as marketing, logistics etc., CRM software is an essential management tool for the banking…
Cruise Management
The Role of Emotional Intelligence in Enhancing Customer Experience
Digital transformation has brought with it new technologies, features, and tools to meet up with the increasing customer demands. But…
5 Reasons Why a Cruise Management System is Essential for Travel Agencies
In any sales proposition – the salesperson has 4 seconds to make a positive impact. In other words, he has…
How to achieve more Bookings while Optimizing Rates?
For a cruise liner, having to fix their rates can be a tightrope walk. The right pricing can make all…
E Commerce
Holiday Customer Service: Tips to Handle Support Smoothly
Did you know that according to Microsoft, about 96% of consumers say customer service is an important factor in their…
The Role of Emotional Intelligence in Enhancing Customer Experience
Digital transformation has brought with it new technologies, features, and tools to meet up with the increasing customer demands. But…
Improving CX by Harnessing Customer Interactions on Social Media Platforms
Social media channels have become an inevitable part of our daily lives and they have played a major role in…
Education
How CRM software for education helps in recruiting the right candidates?
The field of education has frequently come under the impression that it hasn’t changed in the last 400 years. In…
How to automate student engagement with Mobile CRM app
Fostering student achievement in higher education and post-graduation has never been more crucial than in today’s academic climate. The prospective…
How to invoke employee participation CRM Implementation
It’s human Nature to resist changes. Especially, it involves permanently altering the way of conducting one’s daily life. From a…
FMCG
Seamless B2B Interaction Management
Let’s talk about customer support. The basic goal of a customer support representative is to provide resolutions to a customer’s…
FMCG Manufacturers Can Now Easily Track the Freshness of Retail Stock with Kapture’s Mobile CRM
Kapture’s FMCG CRM has been powering manufacturers with an inventory, sales and service management software that helps these companies track…
A Scientific Approach to Collect Tertiary FMCG Customer Data
In the past 3 years, the Indian FMCG market has exploded with the ‘Sachet Phenomena’. The biggest players in various…
Healthcare
Essential Patient Engagement Strategies to Drive Better Outcomes
Be it the 15th century or the 21st century the ultimate goal of the healthcare industry around the globe has…
10 Tips to Provide Great Customer Service in the Healthcare Industry
Good customer service is an imperative factor in the healthcare sector as it is in any other field because people’s…
Relieve Common Customer Pain Points in the Healthcare Sector With Kapture CRM
Healthcare is increasingly flourishing as an industry, especially with technological advancements and remote e-health care facilities in place. It is…
Hotels
How Hospitality Businesses Can Beat the Famous Airbnb Model?
The hospitality industry has always been accommodating changes’ in the way of doing business. But in recent years, it has…
Feedback management for a hospitality business – Customer feedback software
Any hotelier worth his salt will know the importance of providing superior customer service. It naturally follows that he/she would…
Know How To Get Repeat Bookings To Your Hotel
Imagine this: You have to travel to another city on short notice on a work-related tour. Since your company was…
Real Estate
How the Real Estate Market is Booming in the United States
After a decade of tumultuous tidings, the real estate market in the United States has seen a massive turnaround. The…
Change your Real Estate Game with Kapture CRM
Whether you own a real estate empire or work as a real estate agent, you need to be on the…
Stay Ahead of Competitors: CRM Solutions for Real Estate
With the rising competition in real estate business, agents and other professionals find it increasingly difficult to attract new clients.…
Retail
Online Shopping Trends during the holiday season in the United States 2019
Shopping has changed so much over the last decade or so. More and more people have moved on to shopping…
FMCG Manufacturers Can Now Easily Track the Freshness of Retail Stock with Kapture’s Mobile CRM
Kapture’s FMCG CRM has been powering manufacturers with an inventory, sales and service management software that helps these companies track…
Top retail chain management challenges and their solutions
Are you stuck waiting for your competition to raise their prices so that you can follow the suit? How can…
Travel
How a Data Driven Approach Helps You Improve Your Customer Experience In Your Travel Agency
According to a survey done by Statista, the estimated number of travellers in 2018 was approximately 1.4 billion people. Even…
How to Manage Online Bookings, Enquiries & More Using Travel CRM
Travelling is a highly sought after activity. It is something that people get excited about and cannot get enough of.…
Retain Loyal Travellers with Kapture’s Travel CRM [Infographic]
Travel Businesses absolutely need a CRM to work with since the Travel Industry is large and continuously flourishing, A CRM…