Airlines
How Airline Ticketing Software Helps You Connect Better with the Native Channels
It is a fast-paced world and you need to keep up with the speed. In today’s world, people prefer the…
How to Manage Online Bookings, Enquiries & More Using Travel CRM
Traveling is a highly sought-after activity. It is something that people get excited about and cannot get enough of. The…
How to Thrive in the Airline Industry with the Airlines Management System
Running an airline company is a never-ending process of expenditure. It seems like no matter how many promotions you run…
Banking
Digital Customer Onboarding in Banking and Financial Sector – A Complete Guide
What is Digital (Customer) Onboarding? Picture this. How convenient does it feel when you become a customer of a financial…
The Important Role Played by CRM in the Digital Transformation of the BFSI Sector
Meeting customer expectations and systemized customer support are some of the key challenges currently faced by enterprises operating in the…
Why CRM Is Sacrosanct For Banking Sector?
As in any service-based industry such as marketing, logistics etc.,CRM software is an essential management tool for the banking sector.…
Cruise Management
5 Reasons Why a Cruise Management System is Essential for Travel Agencies
In any sales proposition – the salesperson has 4 seconds to make a positive impact. In other words, he has…
How to achieve more Bookings while Optimizing Rates?
For a cruise liner, having to fix their rates can be a tightrope walk. The right pricing can make all…
What Would Make a Cruise Liner Truly Soar the Seas?
A cruise liner is almost synonymous with a luxurious oceanic experience. Ideally, this means that the guests should be able…
E Commerce
How Conglomerates Are Utilizing CRM To Grow
Gone are those days when businesses used to make use of bookkeeping or spreadsheets for customer management-related tasks. The evolution…
Ecommerce Customer Experience Statistics
In this age of rapid digitalization, businesses across the globe have seen a shift in the mode of business being…
Practical Ways to Automate Ecommerce Customer Service
Automated customer service in e-commerce is a method of responding to customers by leveraging a knowledge base, with guided chatbots,…
Education
How CRM software for education helps in recruiting the right candidates?
The field of education has frequently come under the impression that it hasn’t changed in the last 400 years. In…
How to automate student engagement with Mobile CRM app
Fostering student achievement in higher education and post-graduation has never been more crucial than in today’s academic climate. The prospective…
How to invoke employee participation CRM Implementation
It’s human Nature to resist changes. Especially, it involves permanently altering the way of conducting one’s daily life. From a…
FMCG
Seamless B2B Interaction Management
Let’s talk about customer support. The basic goal of a customer support representative is to provide resolutions to a customer’s…
FMCG Manufacturers Can Now Easily Track the Freshness of Retail Stock with Kapture’s Mobile CRM
Kapture’s FMCG CRM has been powering manufacturers with an inventory, sales and service management software that helps these companies track…
A Scientific Approach to Collect Tertiary FMCG Customer Data
In the past 3 years, the Indian FMCG market has exploded with the ‘Sachet Phenomena’. The biggest players in various…
Healthcare
Essential Patient Engagement Strategies to Drive Better Outcomes
Be it the 15th century or the 21st century the ultimate goal of the healthcare industry around the globe has…
10 Tips to Provide Great Customer Service in the Healthcare Industry
Good customer service is an imperative factor in the healthcare sector as it is in any other field because people’s…
Relieve Common Customer Pain Points in the Healthcare Sector With Kapture CRM
Healthcare is increasingly flourishing as an industry, especially with technological advancements and remote e-health care facilities in place. It is…
Hotels
How Hospitality Businesses Can Beat the Famous Airbnb Model?
The hospitality industry has always been accommodating changes’ in the way of doing business. But in recent years, it has…
Feedback management for a hospitality business – Customer feedback software
Any hotelier worth his salt will know the importance of providing superior customer service. It naturally follows that he/she would…
Know How To Get Repeat Bookings To Your Hotel
Imagine this: You have to travel to another city on short notice on a work-related tour. Since your company was…
Real Estate
How the Real Estate Market is Booming in the United States
After a decade of tumultuous tidings, the real estate market in the United States has seen a massive turnaround. The…
Change your Real Estate Game with Kapture CRM
Whether you own a real estate empire or work as a real estate agent, you need to be on the…
Stay Ahead of Competitors: CRM Solutions for Real Estate
With the rising competition in the real estate business, agents and other professionals find it increasingly difficult to attract new…
Retail
Importance of CRM in the Retail Sector
Retail-CRM is more concerned with promoting frequent occurrences of repeat purchases in a business environment giving service to customers measured…
Online Shopping Trends during the holiday season in the United States 2019
Shopping has changed so much over the last decade or so. More and more people have moved on to shopping…
FMCG Manufacturers Can Now Easily Track the Freshness of Retail Stock with Kapture’s Mobile CRM
Kapture’s FMCG CRM has been powering manufacturers with an inventory, sales and service management software that helps these companies track…
Travel
What Booking Systems Do Travel Agents Use?
Gone are those days when travel agents had to manually enter data into spreadsheets and manage information related to travel…
How a Data Driven Approach Helps You Improve Your Customer Experience In Your Travel Agency
According to a survey done by Statista, the estimated number of travelers in 2018 was approximately 1.4 billion people. Even…
How to Manage Online Bookings, Enquiries & More Using Travel CRM
Traveling is a highly sought-after activity. It is something that people get excited about and cannot get enough of. The…