Connect better with your Customers through Kapture-WhatsApp integration
With over 1.3 billion active users, WhatsApp has transformed global communication over the past few years. In addition to interacting with friends and family,...
With over 1.3 billion active users, WhatsApp has transformed global communication over the past few years. In addition to interacting with friends and family,...
In light of the global outbreak of Coronavirus, many businesses across the world are choosing to manage their operations remotely. Hundreds of organizations based...
A support agent may need to be well versed in product know how – he must be a specialty. A Learning Management System lets...
Kapture CRM has experienced breakthroughs after breakthroughs this 2019. A very recent one is our stellar winning of two awards from CompareCamp – the...
Customer relationship management today is no longer a one-size-fits-all solution since the needs and expectations of customers are evolving at too great a pace....
The life of a support agent can be made simpler. Kapture’s new ticket-splitting feature helps agents create fresh tickets within existing threads when queries...
Kapture CRM introduces a new feature that helps powers disposition of field tickets based on situations like availability of spare parts, unavailable customers, internal...
Keeping track of order history has never been easier. Kapture’s newest offering turns every interaction that customers have with your business into a...
Kapture CRM introduces a new module that can help electronics and appliance service centres track, manage and validate tickets resolved by field service agents...
Kapture CRM’s brand new trigger notification feature lets companies create email and SMS notifications to customers and employees alike every time an event occurs....
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