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7 technology tools to ease the life of a small business owner

7 technology tools to ease the life of a small business owner

Being a business owner should be a thrilling and exhilarating experience. It should feel like bungee-jumping from an airplane or walking right into the dangers of African savannah. But most business owners don’t have the luxury of this on-the-edge fulfilling life. If you are a business owner, you will know that you are getting constantly bogged-down by the complexities and challenges of daily operations. In the end, you may end-up doing mundane but necessary tasks,…

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14
Dec 2017
By Kapture CRMProductivityLeave a comment
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6 visible signs that you need a way better Sales CRM [INFOGRAPHIC]

6 visible signs that you need a way better Sales CRM [INFOGRAPHIC]

Building a scalable sales process is tough. There is no methodology, no diagrams and no expert opinion on how you should be actually selling your product. But, one thing is for sure that no matter what you sell, it has to be a team effort. In order to sell your product successfully, your sales team has to be on the same page. But, how do you identify that your sales process is in lined and…

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08
Nov 2017
By Kapture CRMInfographics, SalesLeave a comment
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Solving customer service problems is the latest way of doing sales

Solving customer service problems is the latest way of doing sales

The ‘customer problem solving’ approach is the latest addition to the group of impromptu buzzwords that gets thrown around in the sales and business settings. As a buzzword, it could get coupled with the other sales approaches turned into totally meaningless jargons such as Boil the ocean, Buy-ins etc. All the great concepts denoted by these buzzwords have been turned sour through being used as fillers in vacant conversations. The customer problem solving approach is…

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17
May 2017
By Kapture CRMProductivityLeave a comment
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5 negotiation tactics to move the prospects to repeated customers in the sales funnel

5 negotiation tactics to move the prospects to repeated customers in the sales funnel

You might be well aware that latter stages of sales funnels are most susceptible to sudden drop-offs in prospect numbers. Businesses report incremental drop-offs during the latter stages of sales process. Considering that your prospect had already taken an active interest and set apart large time blocks to process the information, you should consider the various options to bring down these times. There are two options to increase the number of closures. The first option…

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12
May 2017
By Kapture CRMSalesLeave a comment
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How to use sales pipeline optimization to eliminate friction and close more deals

How to use sales pipeline optimization to eliminate friction and close more deals

Getting up your sales numbers can sometimes feel like cranking on rusted wheels. You could indeed try to pedal hard and fast. But unless you fix the wheels, it’s unlikely that you are going to get anywhere… For this problem, the logical solution would be to first zero-in on the spots that slow down your progress. Then you can grease these spots to make way for smoother motion. Or else you can power your way…

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10
May 2017
By Kapture CRMSalesLeave a comment
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5 customer service skills that make a great customer service employee

5 customer service skills that make a great customer service employee

There is a popular theory that each individual is born with a definite set of attributes that would make him or her successful in a particular career. In most careers, these attributes are really obvious. For being a designer, you should have high visual intelligence. If you are a programmer, you should have high-level dexterity in that particular programming language. An archaeologist should carry a great love for ancient history, while the race car driver…

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09
May 2017
By Kapture CRMOthersLeave a comment
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Get better at lead tracking to be better at closing deals:Improve closures and prioritize opportunities

Get better at lead tracking to be better at closing deals:Improve closures and prioritize opportunities

How would you rate your chances at finding and convincing a passerby on busy bazaar to immediately purchase your product? Not really high, I guess…. Unfortunately, many businesses take a similar approach at managing their leads. They repeatedly try to discover, convince and fix purchases with brand new prospects in a single go…Unfortunately, most of these approaches fail most of the times. The lead tracking process involves recognizing, engaging and converting the incoming lead opportunities…

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08
May 2017
By Kapture CRMSalesLeave a comment
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Top retail chain management challenges and their solutions

Top retail chain management challenges and their solutions

Are you stuck waiting for your competition to raise their prices so that you can follow the suit? How can you get the much needed competitive edge in the marketplace? These are just two of the many questions that an FMCG-oriented business gets asked on their quest for a greater competitive edge. If you stack-up all the potential problems, they would end-up running many feet high. When you fail to take the right decision, it…

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03
May 2017
By Kapture CRMMarketingLeave a comment
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How many stages of sales funnel should you ideally have

How many stages of sales funnel should you ideally have

Let me go ahead and make a guess! You probably clicked this article link because you are eager to learn more about the different sales funnel stages and thereby incrementally increase your revenues. And, you’re right! If you can understand and leverage the different stages of sales funnel, you can improve your sales revenue and transactions. By learning intently about the different stages within the sales funnel, you can learn to stop money leak between…

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28
Apr 2017
By Kapture CRMSalesLeave a comment
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Four Smart tips to improve your direct sales outcomes

Four Smart tips to improve your direct sales outcomes

Do direct sales still matter or is it just a part of the old system that needs to be removed. In most organizations, direct selling remains the significant part that determines the ultimate turnovers. If you can master the direct sales process, it will instantly get you more customers and higher revenues. If you get really good at direct selling, it means lesser hardships at achieving the targets. It also helps you build and nourish…

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27
Apr 2017
By Kapture CRMSalesLeave a comment
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