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Ho ho ho! The season of festivities is here! What could be the first thing that enters your
True automation begins the minute a ticket is generated. From the time a customer hits send on an
According to a survey done by Statista, the estimated number of travellers in 2018 was approximately 1.4 billion
“There is only one boss. The customer―and he can fire everybody in the company from the chairman on
Ameyo is a cloud-based cloud telephony software. It delivers the solutions which are required to run service-based enterprise.
To successfully market a product one must focus his message towards the customers’ basal ganglia, an area of the brain associated with involuntary actions..
Talking about the customer service industry, we should know that customer engagement is not only a need; it’s
Trust – In the absence of this key customer experience factor, brands lack a solid foundation for a
When it comes to the customer service industry there is no such thing as being perfect. You