Transforming Customer Service with Artificial Intelligence | Kapture CRM Webinar

About

Artificial Intelligence (AI) has been the talk of the town for the last few years. AI is also transforming customer service, helping companies deliver a better customer service experience, uncovering new revenue streams, and making existing operations smarter. In this webinar, learn how to deliver intelligent and satisfying service through artificial intelligence and machine learning.

Kapture CRM has the tools and features which can help you improve your customer service experience.

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In this webinar, we have covered:
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Self Service
Modules

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AI Chat

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Auto Generation
of Service tickets

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Auto Ticket
Assignment

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SLA Calculations

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Auto Report
Generation

Akash Kakkar

About the Speaker

Akash Kakkar,

Vice President, Operations at Kapture CRM, is a nationally sought-after business expert and speaker who transfers his knowledge of exceptional business practices in ways that develop joyful and productive workplaces with a focus on the total customer experience.

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