KAPTURE CRM FOR RETAIL

retail crm software

Start managing your ever expanding retail chain network from a connected mobility CRM platform - Kapture retail CRM software. Instead of managing each retailer individually, you can manage the entire retail operations through a single interface. Also ensure the optimal retail coverage and collect maximum number of purchase orders from your available retail network. Now start building a bigger business in lesser time with more efficiency!

Connect and sell more with your retail network

The retail CRM software enables you to discover the maximum utility and selling power of your retail network. By collaborating directly and consistently with your retailers, you can get better visibility for your products which improves your unit sales.

  • Manage daily plans for retail store visits
  • Capture more information about each customer
  • Predict upcoming store orders based on purchase history
  • Deliver enhanced customer experience
  • Personalize customer interactions

SMOOTHER SELLING AND RETAIL COVERAGE

Unify and start managing your end-to-end retail operations through the comprehensive Kapture Retail CRM platform. The retail CRM solution manages all you operations from the distribution team receiving a lead to the product being delivered at the retail outlet. You can access the ongoing operations either on your Smartphone or in your PC.

PRE-SALES

Prepare for maximum efficiency in your retail operations by effectively managing your supply chain network, product stock availability as well as a streamlined workflow.

OPERATIONS

Streamline your operations and remove possible friction points at managing your retail network. You can manage strong customer experience management to build long-term relationships and better customer retention.

SUPPORT ANALYTICS

Support your customers even after a sale is completed, and keep your supply chain working at maximum productivity. Utilize your customers’ feedback to modify your offering with emerging trends.

CUSTOMER SUPPORT

Develop solid relationship with your entire retail chain network by providing retail CRM omni-channel support. You can respond to customers’ complaints, resolve exchange and return claims, and help customers reach solutions to problems by themselves. All with a robust retail CRM software.

MULTICHANNEL REPORTING

Collect in-depth customer data spread throughout your multiple touch points. The retail CRM inbuilt reporting engine plots 350+ custom reports based on the collected data. This helps you understand your customer base, channel partners or consumer purchase patterns. Thus, it exponentially improve your business growth with powerful analytical tools.