Kapture CRM is helping businesses scale up since its inception. Kapture has achieved a lot over the years and this infographic has all the vital statistics of when Kapture made its mark in the CRM space. Read about Kapture CRM’s accomplishments in the infographic below.
Product returns in e-commerce CRM can get tricky since there’s a fine line between providing good customer service and being overly relaxed. Create a smooth returns policy and make it easy for your customers to repeatedly buy from you. Find out more in this infographic.
Customer Lifetime Value is a metric that’s fairly untouched in the business world mainly because companies are unsure about how exactly it brings about growth in revenue over time. But more than anything, calculating customer lifetime value brings about a valuable change in the way organisations function. It’s a golden opportunity, a paving pathway for companies to get ahead of their competition. Customer Lifetime Value solves the biggest challenge for any business, be it a…
What is A Sales Workflow? Sales workflow commence as soon as a lead enters your pipeline – it could be a manually generated lead or one from your ad channels, either way as soon as this prospect expresses interest in you;
Companies dealing with large volumes of tickets can hugely benefit from Kapture CRM’S new outage ticketing module. In the rare case of a service outage, this feature will help companies avoid massive SLA escalations by creating a master ticket that collects all queries associated with the outage under one single support thread. As soon as an outage occurs, a message is flashed across the CRM home dashboard. Administrators can then simply create a sub ticket…
Online consumers rarely stick to one channel to purchase products and services for long. With so many new marketplaces and portals, they take their time to research, browse, and choose. A business should successfully target multiple channels for sales to get a global outreach. Multichannel Sales CRM will make this goal achievable.
Most people make buying decisions to alleviate some sort of inherent pain that they feel that your product can cure. But here’s the problem, prospects are not completely aware of what specific pain point they are trying to solve, so the job of a salesman is to take the best features of his product and then turn it into a benefit-driven presentation that looks to find the cherry blossom tree in the transaction. What is…
Ecommerce and travel companies suffer from shopping cart abandonment which results in significant sales loss. Counter shopping cart abandonment with quick fixes to engage customers reluctant to check out.
Gazing into the future while dreaming about all the leads that are going to breeze into your pipeline may be an effective motivator, but the truth is your sales team needs hard numbers to keep the grind on. Sales forecasting is the process of pulling up historical data on your sales and leads generated and then crunching these numbers into intelligent reports that give your sales team realistic targets to go after. Why Forecasting Can…
A lead generation funnel is a unique tool that weeds out unqualified prospects so that you fine-tune your marketing campaigns for maximum conversions. Find out more about the lead generation funnel in this infographic.
![Kapture – Making a Mark in the CRM Space [Infographic]](https://www.kapturecrm.com/blog/wp-content/uploads/2019/04/CRM-Software-1.jpg)
![How a Friendly Returns Policy will Bring Big Profits for your Online Store [Infographic]](https://www.kapturecrm.com/blog/wp-content/uploads/2019/04/E-commerce-CRM.jpg)
![Target Shifty Customers with Multi-Channel Sales [Infographic]](https://www.kapturecrm.com/blog/wp-content/uploads/2019/03/multi-1-1.jpg)
