Interacting with customer service representatives and explaining to them a…

80% of consumers are more likely to buy from a…

It is a fact that some customers will leave your…

When it comes to customer service, today’s customers have high…

Ecommerce has experienced the greatest boom in the last decade,…

If you are planning to switch to help desk software…

In the current business environment, you cannot take customer retention…

Customer behavior has evolved with digital advancements. It is no…

Customer service agents can positively influence customers in so many…

Implementing the right ticketing system for your customer service is…

Insurance agents deal with various tasks and clients in a…

Responding fast to customer queries makes all the difference in…

Running a business without a well-planned customer support system is…

Businesses are on a never-ending quest to find out what…

Good customer service is the outcome of teamwork where various…

With over 2 billion monthly active users, Whatsapp has become…

All businesses face some specific challenges, including FMCG. This is…

The ability to respond to customers’ calls, resolve their issues…

Maintaining a positive attitude is crucial while dealing with customers.…

The key to running a successful retail business is to…

“The best advertising you can have is a loyal customer…

Effective customer relationship management is a crucial part of the…

CRM systems are more than just business strategies; it fosters…

The IT world is abuzz with indistinguishable technical terms open…

Customer service is what clamps your business to its customers. …

Keeping customer retention high is the key to increased ROI,…

Customers have numerous issues, with varying degrees of sophistication or…

Customers use numerous channels to get in touch with your…

Your customers expect you to have a B2B self-service portal,…

84% of organizations working to improve customer service report an…

In the face of changing customer expectations, businesses are witnessing…

Don’t you all crave for that extraordinary customer service every…

“As a company grows, communication becomes its biggest challenge.” -Ben…

If you are looking for great success in the SaaS…

In business, being able to respond to emails faster can…

In today’s digital age, call centers have become very popular…

The old adage, ‘health is wealth’, still holds true today…

Every day, the logistics industry deals with tasks of acquiring…

Traditionally, call centers operated on coming up with reactive solutions.…

Pharmaceutical compliance training pressures have always been higher. With the…