4 Copy Paste Customer Survey Questions to Enhance The Performance Of Your Support Team

4 Copy Paste Customer Survey Questions to Enhance The Performance Of Your Support Team

One happy customer leads to four new buyers whereas one unhappy customer can drastically drag down your brand loyalty. Case in point, the writer once went into a small Mom and Pop store to pick up a tube of toothpaste that cost him ₹10. Being in a new area, he was still evaluating the best places to make purchases for daily commodities. Since the first toothpaste that cost ₹10, the writer has spent a grand…

Make Sure Your Love Doesn’t Get Lost This Valentine’s Day

Make Sure Your Love Doesn’t Get Lost This Valentine’s Day

Valentine’s Day is the best holiday for the E-commerce Industry since people all over the globe generously spend on gifts for loved ones, including pets. Kapture helps online stores upsell to gift shoppers, automate order delivery, and respond to order related queries on time. Find out how you can share the love with your customers on Valentine’s day with Kapture in this Infographic.

The Art of Greeting Customers in Different Industries

The Art of Greeting Customers in Different Industries

The biggest put off for any customer in the World who thought you were a good Business to buy from, is getting badgered and followed to the end of time until he/she made a purchase. For relationships forged on transactions, the traditional way would be to converse with customers in a strictly professional manner. But we know how vital it is to nurture a caring, and amicable customer-brand relationship today, for a long association. When…

Kapture’s Real Estate CRM Introduces a Slab Wise View of Pending Customer Payments

Kapture’s Real Estate CRM Introduces a Slab Wise View of Pending Customer Payments

Real estate companies working on a payment plan with prospective customers need a system to process payment schedules without having to crunch numbers constantly. Kapture CRM now makes it simpler for real view estate companies to view pending payments from within the CRM through a slab wise view, making it easier to process demand letters at the click of a button. The Kapture Real Estate CRM is powered by backend features that set up conditions…

The Executive Guide to Understanding the Single-View Dashboard

The Executive Guide to Understanding the Single-View Dashboard

About the Single-View Dashboard:   A Single-View CRM Dashboard provides a brief but optimized glimpse into decisive performance metrics. In just a glance, you get a complete picture of everything that’s transpiring within each Business function of your Organisation. Benefits of the Single-View Dashboard: Conserve Time, Resource, and Manual Hours spent in Information Access Providing Admin Access to several users from the SVD Eliminate Multiple Tabs Single-View Dashboard for CXO’s: When you’re the decision maker…

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