How Customer Profiling & Segmentation helps increase Customer Lifetime Value

How Customer Profiling & Segmentation helps increase Customer Lifetime Value

Customer Lifetime Value is a metric that’s fairly untouched in the business world mainly because companies are unsure about how exactly it brings about growth in revenue over time. But more than anything, calculating customer lifetime value brings about a valuable change in the way organisations function. It’s a golden opportunity, a paving pathway for companies to get ahead of their competition. Customer Lifetime Value solves the biggest challenge for any business, be it a…

Introducing Kapture CRM’s Outage Ticketing Module

Introducing Kapture CRM’s Outage Ticketing Module

Companies dealing with large volumes of tickets can hugely benefit from Kapture CRM’S new outage ticketing module. In the rare case of a service outage, this feature will help companies avoid massive SLA escalations by creating a master ticket that collects all queries associated with the outage under one single support thread. As soon as an outage occurs, a message is flashed across the CRM home dashboard. Administrators can then simply create a sub ticket…

Three Action Items To Design World Class B2B Sales Presentations

Three Action Items To Design World Class B2B Sales Presentations

Most people make buying decisions to alleviate some sort of inherent pain that they feel that your product can cure. But here’s the problem, prospects are not completely aware of what specific pain point they are trying to solve, so the job of a salesman is to take the best features of his product and then turn it into a benefit-driven presentation that looks to find the cherry blossom tree in the transaction. What is…

The Ultimate Guide to Creating a Sales Forecasting Strategy (3 Easy Steps)

The Ultimate Guide to Creating a Sales Forecasting Strategy (3 Easy Steps)

Gazing into the future while dreaming about all the leads that are going to breeze into your pipeline may be an effective motivator, but the truth is your sales team needs hard numbers to keep the grind on. Sales forecasting is the process of pulling up historical data on your sales and leads generated and then crunching these numbers into intelligent reports that give your sales team realistic targets to go after. Why Forecasting Can…

Feel free to ask
We don't bite
Latest news About CRM

LET'S HAVE A CONVERSATION

  • Run your business from the palm of your hands
  • Have precise control over your sales activities
  • Provide continuous support after each product sale