One happy customer leads to four new buyers whereas one unhappy customer can drastically drag down your brand loyalty. Case in point, the writer once went into a small Mom and Pop store to pick up a tube of toothpaste that cost him ₹10. Being in a new area, he was still evaluating the best places to make purchases for daily commodities. Since the first toothpaste that cost ₹10, the writer has spent a grand…
Valentine’s Day is the best holiday for the E-commerce Industry since people all over the globe generously spend on gifts for loved ones, including pets. Kapture helps online stores upsell to gift shoppers, automate order delivery, and respond to order related queries on time. Find out how you can share the love with your customers on Valentine’s day with Kapture in this Infographic.
The biggest put off for any customer in the World who thought you were a good Business to buy from, is getting badgered and followed to the end of time until he/she made a purchase. For relationships forged on transactions, the traditional way would be to converse with customers in a strictly professional manner. But we know how vital it is to nurture a caring, and amicable customer-brand relationship today, for a long association. When…
Cold Calling is the trickiest and most intimidating part of Sales. The best sales executives get cold feet when picking up the phone to call prospective clients. Kapture has crafted its own formula for cold calling to suit new age marketing. This infographic tells you how to win at cold calling every time.
Real estate companies working on a payment plan with prospective customers need a system to process payment schedules without having to crunch numbers constantly. Kapture CRM now makes it simpler for real view estate companies to view pending payments from within the CRM through a slab wise view, making it easier to process demand letters at the click of a button. The Kapture Real Estate CRM is powered by backend features that set up conditions…
In this era of Self-Service, how can Helpdesks provide flawless customer support during high ticket volumes. Kapture’s Omnichannel Ticketing Dashboard sources query from Social Media, Email, and other channels to help agents prioritize critical tasks. This Infographic lets you in on all the advanced features available on Kapture.
A Service CRM is your ticket to providing high-quality customer service to clients from start to finish. Find out how a Service CRM is a unique solution and how Kapture has managed to elevate it to an advanced Industry-ready system.
Travel Businesses absolutely need a CRM to work with since the Travel Industry is large and continuously flourishing, A CRM for the Travel Industry must be tailored to suit the Organisation and must be data responsive. Discover Kapture Travel CRM’s Powerfully Intelligent features that will help you steadily build upon Customer Loyalty and retain VIP Customers.
Social Media Platforms have had a major role to play in reshaping the CRM over the years. As such, Social Media Integration is imperative for a CRM in 2019. Learn how the immense customer engagement on various Social Media Platforms are improving the CRM’s ability to collect data, track, and increase customer interactions.
About the Single-View Dashboard: A Single-View CRM Dashboard provides a brief but optimized glimpse into decisive performance metrics. In just a glance, you get a complete picture of everything that’s transpiring within each Business function of your Organisation. Benefits of the Single-View Dashboard: Conserve Time, Resource, and Manual Hours spent in Information Access Providing Admin Access to several users from the SVD Eliminate Multiple Tabs Single-View Dashboard for CXO’s: When you’re the decision maker…
![Calling Strangers is Never Easy [Infographic]](https://www.kapturecrm.com/blog/wp-content/uploads/2019/02/BI-1.jpg)
![Your Next Enterprise Ticket Management Solution [Infographic]](https://www.kapturecrm.com/blog/wp-content/uploads/2019/01/Ticket-Management-System.jpg)
![Rise to Peak with Unbeatable Customer Service [Infographic]](https://www.kapturecrm.com/blog/wp-content/uploads/2019/01/Service-CRM.jpg)
![Retain Loyal Travelers with Kapture’s Travel CRM [Infographic]](https://www.kapturecrm.com/blog/wp-content/uploads/2019/01/Travel-CRM-1.jpg)
![The Influence of Social Media on CRM [Infographic]](https://www.kapturecrm.com/blog/wp-content/uploads/2019/01/Social-Media-CRM-1.jpg)
