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Latest Posts
How to turn negative feedback into a positive experience
Despite putting tremendous effort and time into products and services, enterprises are…
How to maintain customer relationships when working remotely
A study recently found that 50% of customers decided to switch brands because…
Leverage customer input for an efficient product development strategy
Companies across several industries have been increasingly teaming up with their customers to…
Redefining Customer Support with AI driven Chat Automation
Kapture CRM introduces a new element to its chat module. The live chat…
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