10 Tips to Improve Hotel Guest Satisfaction & Increase Retention
Today’s hospitality industry is driven by customer service with guest satisfaction as its priority. With a banquet of options available in the market and...
21 Common Customer Complaints in Hospitality & Hotels – How to Avoid Them
The hospitality industry is all about delivering a seamless customer service experience. One bad customer experience can have an immense impact on the reputation...
How Hospitality Businesses Can Beat the Famous Airbnb Model?
The hospitality industry has always been accommodating changes’ in the way of doing business. But in recent years, it has been a complete change-over....
Feedback management for a hospitality business – Customer feedback software
Any hotelier worth his salt will know the importance of providing superior customer service. It naturally follows that he/she would also focus on measuring...
Know How To Get Repeat Bookings To Your Hotel
Imagine this: You have to travel to another city on short notice on a work-related tour. Since your company was unable to arrange for...
Customer Relationship Management: What Does It Mean For Hospitality Sector?
The hospitality industry is encountering growing globalization and competition, particularly the wing of luxury and destination hotels. Successfully building brand loyalty and maintaining long-term...
Hotel Reservation Software: Start Managing a Longer and Better Booking Pipeline
Some 20 years ago, people came to know about different places only through travel magazines and journals. Certainly, there were limited sources of information....
Hospitality CRM Solutions: How to Get Repeat Visitors Without Compromising on Profit Margins
In the present hospitality industry, you can see an ongoing tug of war between the number of visitors and profit margin. If you are...
Techniques to improve lead acquisition with lead management software
In most businesses, the marketing lead processing, and sales departments essentially work as separate teams in their own closed cocoons. The lack of communication...
Hotel Booking Software: Managing The Unaccommodating Challenges In Hospitality Industry
In the year 2016, the hospitality industry is trying hard to find the convergence point between well-empowered consumers and an industry hampering slow-down. The...
