Lead Management
CRM for Customer Retention: How to Delight Your Customers into Staying?
In the current business environment, you cannot take customer retention for granted, even slightly. Your customers are your company’s most…
The Ultimate Guide to Design Customer Support Escalation Matrix
Keeping your customers satisfied and offering them the best experience possible is vital to business growth and success. An Escalation…
Harness the Benefits of Content Intelligence To Enhance Customer Experience
With every passing year, the need to develop a more personalized and customized approach for each stage of the customer’s…
Sales
The Power of Customer Feedback: How to Use It to Drive Success
Customer feedback has emerged as a key driver of long-term success. Today’s businesses seize any opportunity to speak with or…
What is Customer 360 Degree View and How to Achieve It?
In the face of changing customer expectations, businesses are witnessing an urgent need to deliver a personalized customer experience so…
How to Protect Your CRM Data from Hackers?
CRM Cyber Security Essentials Customer Relationship Management (CRM) systems are one of the most useful applications for any organization. They…