Lead Management
Cloud Computing in Customer Support – Everything You Need To Know
The gallop of technology has been nothing but extremely beneficial for enterprises across the globe in boosting their productivity and…
Harness the Benefits of Content Intelligence To Enhance Customer Experience
With every passing year, the need to develop a more personalized and customized approach for each stage of the customer’s…
The Role of Emotional Intelligence in Enhancing Customer Experience
Digital transformation has brought with it new technologies, features, and tools to meet up with the increasing customer demands. But…
Sales
Leveraging a CRM to Analyze Customer Behavior Patterns and Forecast Revenue
Customer satisfaction and experience are two primary factors that drive customer-centric business today to heights. It’s no secret that almost…
Everything You Need to Know About Migrating to Kapture CRM
CRM or Customer Relationship Management is not merely a buzzword today. It’s the bridge that fills the gap between you…
The Importance of API Integrations in the Travel Sector
Customers looking to make travel bookings prefer ‘all-in-one-place’ platforms for their bookings rather than switching their apps for different requirements.…