Lead Management
Harness the Benefits of Content Intelligence To Enhance Customer Experience
With every passing year, the need to develop a more personalized and customized approach for each stage of the customer’s…
The Role of Emotional Intelligence in Enhancing Customer Experience
Digital transformation has brought with it new technologies, features, and tools to meet up with the increasing customer demands. But…
Improving CX by Harnessing Customer Interactions on Social Media Platforms
Social media channels have become an inevitable part of our daily lives and they have played a major role in…
Sales
Kapture’s Field Service Management Software
For a business to run smoothly, it has to ensure that all its employees, be it, service agents or field…
Leveraging a CRM to Analyze Customer Behavior Patterns and Forecast Revenue
Customer satisfaction and experience are two primary factors that drive customer-centric business today to heights. It’s no secret that almost…
Everything You Need to Know About Migrating to Kapture CRM
CRM or Customer Relationship Management is not merely a buzzword today. It’s the bridge that fills the gap between you…