Lead Management
Harness the Benefits of Content Intelligence To Enhance Customer Experience
With every passing year, the need to develop a more personalized and customized approach for each stage of the customer’s…
The Role of Emotional Intelligence in Enhancing Customer Experience
Digital transformation has brought with it new technologies, features, and tools to meet up with the increasing customer demands. But…
Improving CX by Harnessing Customer Interactions on Social Media Platforms
Social media channels have become an inevitable part of our daily lives and they have played a major role in…
Sales
How to Improve the Sales Conversion Rate?
A conversion rate is defined as the percentage of visitors coming to a website and performing a certain action or…
How to Build a Better Customer Service Process Workflow
Businesses are continuously looking for methods to streamline the processes and procedures involved in any type of activity. Workflow management…
Best Strategies for CRM implementation
No prizes for guessing that CRM systems are the latest craze in the corporate sector! Companies are aware of the…