How to Select The Best Cloud Telephony for your Customer Support
“As a company grows, communication becomes its biggest challenge.” -Ben Horowitz- The above quote clearly justifies the current scenario in today’s technologically advanced world!...
How Cloud Computing Works for the CRM
Cloud computing and CRM (Customer Relationship Management) are words that are synonymous while doing business in today’s digital world. A CRM is a system...
Top 10 Benefits of Cloud Telephony for Small Businesses
Business thrives on effective communication. It’s easy to become disoriented when there are so many internal and external communication channels. Too often, this leads...
Harness the Benefits of Content Intelligence To Enhance Customer Experience
With every passing year, the need to develop a more personalized and customized approach for each stage of the customer’s journey is becoming crucial...
Leverage the Power of a Customer Database to Enhance Your Relationships With Repeat Buyers
With digital transformation, data has become an integral part of customer-centric enterprises. The age of bombarding your customers with random messages and expecting them...
Turn the Hot Holiday Rush Into Profitable Sales With Seamless Customer Support
This is the official season where festive merchandise hits almost all businesses in the market. The holiday season is not merely for staycations, food,...
Manage International Employees Effectively With a SaaS CRM
The new wave of the internet and advanced digital technologies has brought with it a different mode of work culture. Today with the global...
Leveraging Big Data to Enhance the Quality of Customer Service
It’s no secret that better customer service helps in increasing customer satisfaction and retention rates drastically. But what’s the key aspect involved in enhancing...
Sales Tracking – the Most Effective Way to Close More Deals
As a company’s lead pool grows, a salesman would notice a segmented pattern of purchase behaviour. The salesman would notice that a certain percentage...
Tips to Improving Cloud Computing Security for Your Small Business
Over time, cloud computing technology has become ubiquitous, and enterprises around the world are using it to a certain extent. For example, entrepreneurs are...
