Customers are the key factor for any customer-centric enterprise to stay relevant in this competitive and evolving market. Acquiring a new customer can generally...
“I have never worked a day in my life without selling. If I believe in something, I sell it, and I sell it hard.”...
For every business that wants to thrive, good customer service is not just an option; but a mandatory way of life. Across the globe,...
Ameyo is a cloud-based cloud telephony software. It delivers the solutions which are required to run service-based enterprise. Kapture Service CRM is a scalable...
When it comes to the customer service industry there is no such thing as being perfect. You might have your A-game when it...
Behind every successful business lies a wonderful customer support team. Yes, I know that a flourishing company does not merely depend on amazing customer...
I strongly believe that the phrase “The first impression is the last impression” must have been coined by a customer service employee which eventually...
Managing customer relationships is synonymous with running a successful business, and hence the increasing demand for IT management systems. Customer Relationship Management (CRM) is...
The customer is always right, is what they say. They may be right, or they may not be, but when it comes to client...
All businesses want to know more about their customers. But most of the times they are just limited to individual customer contact number and...
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