Ways to thank your salesperson this National Salesperson Day
“I have never worked a day in my life without selling. If I believe in something, I sell it, and I sell it hard.”...
Do’s and Don’ts of Customer Service
For every business that wants to thrive, good customer service is not just an option; but a mandatory way of life. Across the globe,...
Charge your Support Services with Kapture X Ameyo Integration
Ameyo is a cloud-based cloud telephony software. It delivers the solutions which are required to run service-based enterprise. Kapture Service CRM is a scalable...
Tips To Deal With Customer Complaints Effectively
When it comes to the customer service industry there is no such thing as being perfect. You might have your A-game when it...
13 Powerful Phrases You Need to Use for Great Customer Support
Behind every successful business lies a wonderful customer support team. Yes, I know that a flourishing company does not merely depend on amazing customer...
Top 5 Factors that shape Customer Satisfaction
I strongly believe that the phrase “The first impression is the last impression” must have been coined by a customer service employee which eventually...
Insight into the Logistics Industry: CRM Software for Transporters
Managing customer relationships is synonymous with running a successful business, and hence the increasing demand for IT management systems. Customer Relationship Management (CRM) is...
6 Tips To Keep Your Clients Happy And Your Business Happier
The customer is always right, is what they say. They may be right, or they may not be, but when it comes to client...
How This Crucial CRM Feature Helps You Target The Right Prospects
All businesses want to know more about their customers. But most of the times they are just limited to individual customer contact number and...
5 Significant Customer Touch points covered by a CRM Software
Until a few years back, all customer conversations were managed through single or dual touch points or interfaces – telephone and Internet. Here, you...
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