Harness the Benefits of Content Intelligence To Enhance Customer Experience
With every passing year, the need to develop a more personalized and customized approach for each stage of the customer’s journey is becoming crucial...
The Importance of Customer Retention in Increased ROI, Customer Loyalty, and Business Growth
Customers are the key factor for any customer-centric enterprise to stay relevant in this competitive and evolving market. Acquiring a new customer can generally...
Ways to thank your salesperson this National Salesperson Day
“I have never worked a day in my life without selling. If I believe in something, I sell it, and I sell it hard.”...
Do’s and Don’ts of Customer Service
For every business that wants to thrive, good customer service is not just an option; but a mandatory way of life. Across the globe,...
Charge your Support Services with Kapture X Ameyo Integration
Ameyo is a cloud-based cloud telephony software. It delivers the solutions which are required to run service-based enterprise. Kapture Service CRM is a scalable...
Tips To Deal With Customer Complaints Effectively
When it comes to the customer service industry there is no such thing as being perfect. You might have your A-game when it...
13 Powerful Phrases You Need to Use for Great Customer Support
Behind every successful business lies a wonderful customer support team. Yes, I know that a flourishing company does not merely depend on amazing customer...
Top 5 Factors that shape Customer Satisfaction
I strongly believe that the phrase “The first impression is the last impression” must have been coined by a customer service employee which eventually...
Insight into the Logistics Industry: CRM Software for Transporters
Managing customer relationships is synonymous with running a successful business, and hence the increasing demand for IT management systems. Customer Relationship Management (CRM) is...
6 Tips To Keep Your Clients Happy And Your Business Happier
The customer is always right, is what they say. They may be right, or they may not be, but when it comes to client...
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