Self Service Archives

By Sirisha V October 27, 2020 Artificial Intelligence Customer Data Management Customer Service Help Desk Software Self Service Service Service CRM 0 Comments

The Importance of Customer Retention in Increased ROI, Customer Loyalty, and Business Growth

Customers are the key factor for any customer-centric enterprise to stay relevant in this competitive and evolving market. Acquiring a new customer can generally...

By Sirisha venkatesh February 10, 2020 Self Service 0 Comments

Self-Service Tool to Improve your Customer Support Operations

Having a self-service portal can allow your customers to complete certain tasks by themselves. This includes them requesting for new services, editing their current...

Importance of Self Service in Digital Age

By Abhishek Padmanabhan January 29, 2020 Self Service 0 Comments

The Importance of Self Service in the Digital Age

A study by Forrester found that 80% of customers across multiple industries prefer self-serve usage and 60% of them prefer to use forums to...

Category: Self Service

The Importance of Customer Retention in Increased ROI, Customer Loyalty, and Business Growth

Self-Service Tool to Improve your Customer Support Operations

The Importance of Self Service in the Digital Age

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