6 significant cloud CRM features to sharpen your business-edge
Every age has own technical innovation. At some ancient time, it was plain stone tablet, then it transformed to pen and paper, later progressing to ledger and accounting. Today it has become cloud computing, gridded with its live business applications.
In introspective, term ‘cloud computing’ simply means data being split among various virtual servers to increase data security and speed. But it has due applications at CRM technology oversee these benefits and much more…
But cloud computing applications guides your business in multiple ways and means. Here, we demonstrate seven basic features of cloud computing transforming to new power for your business.
1. High-end Business Customization
Unlike a traditional cut-and-dried software solution, a cloud CRM could be highly customizable for each specific business.
Whether you are a high-end software vendor or small-scale distributor, your working-model would be based on certain practical characteristics. These are often tested and acquired through years. When changing to software-based model, you would be suddenly challenged to make your process malleable to software utilities.
2. Cloud Servers easily Scalable
An easily overlooked requirement of modern business, scalability requires new definitions. In traditional sense, scalability was often limited to creating new log-ins.
Now it has evolved to building comprehensive data-resource for each customer. Rather than just including primary factors for every business, now you can
Rather than just including primary business factors, one could rather store and retrieve various factors of each business. This may include previous conversations, client log-ins, employee performance reports etc…
3. In-bred Agility for Data Analytics
Traditional VPN servers are designed on meet website configuration. But cloud servers are designed to store and retrieve data at ease.
This key difference makes cloud servers makes them better suited for modern data-analytics utilities. As cloud servers could store and segregate multiple aspects of your business, a well-integrated analytics api can generate reports based on each of them.
A cloud CRM combines both utilities and data required for modern business analytics. Hence it becomes a critical tool for modern business.
4. Documents on share-easy format
When you upload a document to a cloud network, it gets shared between groups of authorized peers. When a team is required to actually co-ordinate, document management becomes a key aspect.
With sharing your projects on a cloud platform, you can increase number of people simultaneously working on a stream, rather than waiting for a complete hand-over process.
Also an ideal form of sharing information with a colleague, cloud installs easily shareable forms of data, but avoiding issues of data confidentiality.
5. Install a Customer-Angle into your Business
For every modern business, increasing customer satisfaction is a critical angle. This essentially hinges on taking customer recommendations and increasing speed of services or exchange.
A Cloud-based platform is better suited for meeting both these aspects. You can access customers with full portfolio of information, including all previous communications. It also helps you build long-lasting customer relationships.
6. Impenetrable Cloud Shield for your Data
With in-built access hierarchy and remote location, cloud servers removes two most basic premise of security threat – physical access and social engineering.
All information on cloud-platform is locked, unless shared by particular administrator or manager. ( Which could be per-determined). It avoids employee’s accidentally releasing information to outside agents, without understanding its due importance.
As these servers are physically separated, your data cannot be corrupted by direct physical access. All these features make cloud servers a more secure option to traditional cloud servers.