6 KPIs to Improve Call Center Productivity
The quickest way for call centre managers to inject their C.S.A.T ratings with positive reinforcement is by keeping a close watch on agent productivity....
Scale your pharmaceutical business with Kapture CRM
Businesses in pharma industries largely have multiple clientele to serve. This includes both sales and customer support operations. A customer relationship management (CRM) platform...
Why Your Business Should Be Betrothed to Kapture CRM
The buzzing word CRM (Customer Relationship Management) is booming the business world and almost everyone is aware of the significance of it. Yet only...
High Cost of Using a Traditional CRM [INFOGRAPHIC]
CRM today has become the next big thing and doing great for many industries as different sectors seem to lean towards using CRM. With...
Artificial Intelligence: The Next Wave In CRM
We are living in a world increasingly interconnected through technology, where everyone and everything seems to be connected to each other. The emergence of...
Seven Cloud-based CRM benefits for Boosting your Business Proficiency
Businesses need to continually create and explore new opportunities. But for realizing this goal, you need to combine agility and efficiency in managing your...
Top CRM Trends In 2016
In a technology-driven marketplace, you need to keep a pulse on Industry trends and tastes. In a fast evolving industry such as CRM, it...
Seven important Cloud Facts that could set your business Racing?
There are many reasons in the modern times as to why businesses might be leaning towards the latest cloud-computing technology. The trend does seem...
CRM Tips : Five basic things to accelerate your sales processing
Sales acceleration isn’t just a result now a days, it’s become the new buzz word for CRM using businesses and companies! Often the features...
6 significant cloud CRM features to sharpen your business-edge
Every age has own technical innovation. At some ancient time, it was plain stone tablet, then it transformed to pen and paper, later progressing...
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