Why Your Business Should Be Betrothed to Kapture CRM

Why Your Business Should Be Betrothed to Kapture CRM

The buzzing word CRM (Customer Relationship Management) is booming the business world and almost everyone is aware of the significance of it. Yet only few business are leveraging this solution that fits their business model the best. Today, it doesn’t matter whether your company houses over 100 employees or just a handful, what you need to understand is the vitality of CRM to establish closer and healthier connections with your consumers. Through this, you can…

CLOUD COMPUTING AND CUSTOMER RELATIONSHIP MANAGEMENT

CLOUD COMPUTING AND CUSTOMER RELATIONSHIP MANAGEMENT

Of late, one particular term which has found its way into the lexicon of IT services and CRM is “cloud computing” or “cloud CRM”. Cloud computing is a new IT model wherein both the hardware and software services are provided on demand to customers through the network independently of the terminal device and location. In the current business environment, companies are investing heavily in hiring cloud computing providers rather than in enhancing their IT infrastructure….

ARTIFICIAL INTELLIGENCE: THE NEXT WAVE IN CRM

ARTIFICIAL INTELLIGENCE: THE NEXT WAVE IN CRM

We are living in a world increasingly interconnected through technology, where everyone and everything seems to be connected to each other. The emergence of Internet of Things (IoT) has enabled virtually any inanimate device/ object capable to communicating with one another by sending and receiving data. In the midst of all this, we are besieged by an endless onslaught of information. Artificial Intelligence (AI) is the latest jargon to join the bandwagon of technological innovations,…

Seven Cloud-based CRM benefits for Boosting your Business Proficiency

Seven Cloud-based CRM benefits for Boosting your Business Proficiency

Businesses need to continually create and explore new opportunities. But for realizing this goal, you need to combine agility and efficiency in managing your business processes. In other words, you need to have a unified way of managing your business opportunities. Cloud-based CRM provides a way for combining, streamlining and managing multiple business opportunities. This allows you to manage and organize your business opportunities around a common computing platform. Hasten your Decision Making Process Most…

Top CRM Trends in 2016

Top CRM Trends in 2016

In a technology-driven marketplace, you need to keep a pulse on Industry trends and tastes. In a fast evolving industry such as CRM, it could easily get hard to keep track of the continued change and evolution. In this article, we are collecting and presenting the top trends currently swaying the CRM industry. Needs to be Customized for Businesses Your CRM software should be customized to your exact business requirements. With customizations that are based…

Seven important Cloud Facts that could set your business Racing?

Seven important Cloud Facts that could set your business Racing?

There are many reasons in the modern times as to why businesses might be leaning towards the latest cloud-computing technology. The trend does seem to be very viable and beneficial and why won’t it be? Cloud computing allows your business to set up a virtual office of sorts and provides you with the flexibility of working on every aspect and every department of your office, in a more organized, effective and well-set manner; a digital…

CRM Tips: Five initial things to accelerate your sales processing?

CRM Tips: Five initial things to accelerate your sales processing?

Sales acceleration isn’t just a result now a days, it’s become the new buzz word for CRM using businesses and companies! Often the features and various tips of driving sales acceleration to one’s business get converged with the CRM tips and this overlap is causing businesses to oversee this amazing new concept. Simply put a set of tools that is responsible for driving, pushing and promoting the sales cycle, in any given business, is what…

Six Significant Cloud CRM Features to sharpen your business-edge?

Six Significant Cloud CRM Features to sharpen your business-edge?

Every age has own technical innovation. At some ancient time, it was plain stone tablet, then it transformed to pen and paper, later progressing to ledger and accounting. Today it has become cloud computing, gridded with its live business applications. In introspective, term ‘cloud computing’ simply means data being split among various virtual servers to increase data security and speed. But it has due applications at CRM technology oversee these benefits and much more… But…

Customer service is not expensive. Losing customers is.

Customer service is not expensive. Losing customers is.

Some investments in life can prove to be a blessing. On the other hand, some crucial investments that you ignore or don’t value can be a disaster. That’s the case with customer service. You just can’t go wrong with this one if you are dreaming to go big! Let’s find out why: Acquiring customers is costlier than retaining them A lot of time and effort goes into convincing a new customer to buy your product…

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