6 KPIs to Improve Call Center Productivity
The quickest way for call centre managers to inject their C.S.A.T ratings with positive reinforcement is by keeping a close watch on agent productivity....
Start Using CRM For Medical Device Companies To Captivate The Pharmacy Market
If you are a medical supplies or pharmacy equipment manufacturer, it’s important that your brand name exude customer confidence and trust. Needless to say,...
Why Your Business Should Be Betrothed to Kapture CRM
The buzzing word CRM (Customer Relationship Management) is booming the business world and almost everyone is aware of the significance of it. Yet only...
Cloud Computing And Customer Relationship Management (CRM)
Of late, one particular term which has found its way into the lexicon of IT services and CRM is “Cloud Computing” or “Cloud...
Artificial Intelligence: The Next Wave In CRM
We are living in a world increasingly interconnected through technology, where everyone and everything seems to be connected to each other. The emergence of...
How CRM Software for small business can expand their revenue
Are you thinking about increasing your business profits? Well, I have a simple solution! Imagine that your business currently serves around 25 people. Now...
How CRM software for education helps in recruiting the right candidates?
The field of education has frequently come under the impression that it hasn’t changed in the last 400 years. In the same time period,...
Seven Cloud-based CRM benefits for Boosting your Business Proficiency
Businesses need to continually create and explore new opportunities. But for realizing this goal, you need to combine agility and efficiency in managing your...
Cloud-based CRM software vs Internal File Network: Ultimate face off
For an organization undergoing phases of technological transition, choosing between a CRM-based cloud services and organization file network remains a hard choice. Some organizations...
Why should you Cloud-Sync your live Business Data?
With data management being a prominent difference-maker, every business is racing to make optimal utilization of data. This could be achieved through a modern...
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