How Kapture Chat System Bridges the Gap Between Customers and Businesses [Infographic]
With decreasing attention spans of customers seeking quick fixes, the majority prefer to have a quick chat with customer service rather than having to wait endlessly to get through on calls or get email replies. Improve your team productivity with automated customer response, and smart agent assigning powered by machine learning. Ace customer service and achieve greater sales with Kapture’s Multichannel Chat Service.