The Influence of Social Media on CRM [Infographic]
Social Media Platforms have had a major role to play in reshaping the CRM over the years. As such, Social Media Integration is imperative for a CRM in 2019. Learn how the immense customer engagement on various Social Media Platforms are improving the CRM’s ability to collect data, track, and increase customer interactions.
![Social Media Integration is imperative for a CRM in 2019. Learn how the immense customer engagement on various Social Media Platforms are improving the CRM's ability to collect data, track, and increase customer interactions.](https://www.kapturecrm.com/blog/wp-content/uploads/2019/01/Social-Media-and-the-CRM.jpg)
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