According to a survey done by Statista, the estimated number of travellers in 2018 was approximately 1.4 billion people. Even during economic hardships, the only thing raising was the number of international tourists. Steadily. With so many people travelling and their personalised choices, it becomes difficult to keep a track of all their requirement. Kapture’s Travel CRM helps in analyzing your existing data and assists in adding a personal touch to your customer service experience.

 

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How a Data Driven Approach Helps You Improve Your Customer Experience In Your Travel Agency