When a retail store places a bulk order, the vendor immediately gets a notification that a purchase has been made.
He then contacts his warehouse and arranges the delivery for the product. As soon as the order comes – most likely the vendor would have had a CRM to process the order. The Product Management system is a tool of the Operational System CRM. Using this tool companies moving products both small and large can;
Keep a track of orders being placed
Add data of all their warehouses onto the CRM
Keep a track of the retailers they are selling to
Assign daily route plans to sales people who sell their product
The one feature of a product management system that helps manufacturers and vendors manage orders is that whether orders are coming from online or offline channels – the product management system can not only showcase your best products but can also be used to process incoming requests for purchase.
The backend team of the Operational CRM vendor can help you integrate multiple payment gateways into your system. This feature of the product management system helps on field sales team close deals and collect payments on the go.
So when you run out of stock – you can easily update product status on all your channels via the Product Management tool.
You can choose from multiple shipping companies and integrate them into the Operational CRM. When you do this you can easily add orders and assign shipping companies for repeat purchases of a person’s service.
One of the benefits of the product management system is that it can help users instantly process orders from any platform. Whether orders come in from an online store or a retailer – the salespeople can instantly check about stock availability in the CRM and process the order. Once the order has been placed it gets reflected in the central CRM and it can be approved from there on.
If the salesperson receives a notification that new stock has arrived at the warehouse, he can simply update the product category in the dashboard. The benefit of this feature off the product management systems is that the order gets reflected in the mobile CRM as well, so if warehouse runs out of product – it can be updated in the CRM and it gets reflected in all the sales channels including e commerce stores.
The Operational CRM’s product management tool lets you add multiple warehouses to the system. This means you can have a wider distribution of your product across the country and simply use the CRM to manage your products.
As a manufacturer, while running an e commerce store or a retail operation, the benefit of having a product management system is that you can run all your distribution operations from a single dashboard.