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Design and equip them with custom training programs to make sure that they have all the resources they need at their fingertips.
Kapture Mobile
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    Conduct tests and quizzes on a regular basis to assess your team members.

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    Access training modules in any form (PPTs, videos, texts and more) in both online and offline modes.

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    Upload courses that the team members can go through during the training period based on which they can be assessed later.

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    Team leads can view the marks scored by team members and suggest further courses if required and provide timely feedback.

Know what works for your team

Make way for organized assessments and efficient performance tracking using Kapture. Certify your support teams before they go live to ensure that superior-quality customer experiences are delivered.
Monitor performance
Monitor performance

Ensure your support team members are up-to-date with company protocols, policies and how-to guides by conducting regular tests and assessing their performance.

Organised database
Organised database

Let your team access any required data from anywhere, at any time. Store all the updated manuals, guidelines, policies and team-wise instructions on LMS.

Data analytics
Data analytics

Using custom reports, identify the team members who are performing well and the staff members that require further training. Motivate your team by rewarding star performers.

Custom assessments
Custom assessments

Through LMS, you can come up with tailored tests and scoring criteria based on teams, departments or designations. From HR to support teams, you can assess everyone on the same platform.

Bahamas Air

We are extremely impressed with Kapture team’s quick response time and the product’s robust functionality. We received uncompromised quality work and reliable customer support

Bahamas Air

Frederick Donathan, CEO

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Build experiences tailored to your customers’ needs.

A complete package for all your customer support needs. Monitor and resolve all tickets with Kapture One Suite.

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