Recent Posts

GDPR and Security

Kapture CRM Embracing The Privacy Era: GDPR and Security

What is GDPR?  Did you know that according to a report from the Winterberry Group and Global Alliance of Data-Driven Marketing Associations it is believed that about 92% of businesses ...
Read More
-
How to Boost Sales CRM

How to Boost Your Sales Amidst the Pandemic With an Intelligent CRM?

How a CRM can Help your Business in this Pandemic  Delivering good customer service during covid-19 has not only become the need of the hour but has also become one ...
Read More
-
How customer service has transformed to serve better

How Customer Service has Transformed to Serve Better?

With more and more businesses shifting to a virtual space every day there has been a drastic change in the way businesses are being conducted. This drastic change has not ...
Read More
-
Kapture CRM managing seamless customer support even during the second wave of the pandemic.

How CRM Systems Like Kapture Are Helping Businesses Cope With the Pandemic’s New Customer Service Needs?

With the onset of the pandemic, there has been a huge spike in companies shifting to online platforms to offer their services. With virtual businesses becoming the new normal these ...
Read More
-
How to improve your customer service response time

How To Improve Your Customer Service Response Time?

What is Customer Service Response Time? Did you know that according to a report by Superoffice about 88% of consumers anticipate a response from business within an hour? This means ...
Read More
-