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Complete guide to use Twitter customer service in the right way
This is the age of social media. Social media platforms like Twitter with…
Scaling Customer Support Ticket Volume Without Compromising Quality
Customers don’t expect you to be perfect. But they do expect you to…
How to Reduce Ageing Tickets
According to Qualtrics XM Institute, A good customer service experience heavily impacts recommendations,…
How To Reduce Customer Service Response Time?
Customer response time is one of the most important and key aspects of…
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