Kapture is more than just a help desk Management software. It provides your business the ultimate customer relationship management system to streamline your workflows. You can easily integrate your contact center, service center, and field force on one comprehensive platform accessible for the whole team.
with machine learning-enabled tools designed to add intelligence to your support operations
Our dedicated account managers will help you get started within no time. Deploy our cloud CRM software and deliver a seamless customer experience throughout customers’ journey.
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Seamlessly integrate all your internal platforms with Kapture’s helpdesk software. We provide powerful APIs and SDKs, to facilitate efficiency across teams.
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Be it product support or customer success, our experts are always here to help clear all the hurdles at every step of your journey with us.
Worth A Read
We have 320+ authorised service centres in India, where all our customers can easily reach out for any kind of service or warrant claims. Kapture helped us keep track of all these orders on a single dashboard and made them easily accessible to our service engineers across locations in real-time
Varun Karunananth
We are extremely impressed with Kapture team’s quick response time and the product’s robust functionality. We received uncompromised quality work and reliable customer support.
Frederick Donathan
With the help of Kapture CRM, we were able to categorize the different queries, assign tasks to the designated solution experts in the organization, streamline requests flowing in from multiple channels, and track conversation history. Responding to all kinds of queries became extremely easy because of the organized knowledge base made available by Kapture CRM. A sudden switch to a complete work-from-home model was possible only because customer service processes were backed up by Kapture CRM
Susmita Larka
Kapture has been with us for a few years now, and even today, when we ask for any number of custom reports according to our present requirements, they do not refuse help; and the support provided by them has helped us to gradually grow as a brand and it has also been helping us improve our customer relationships which has led to customer retention
Frederick Donathan
We chose Kapture CRM after evaluating multiple platforms that would best suit our needs. We needed one common platform for our sales, reservations, and customer support functions. Implementing Kapture has made a huge difference to our services.
Oneil Khosa
We have 320+ authorised service centres in India, where all our customers can easily reach out for any kind of service or warrant claims. Kapture helped us keep track of all these orders on a single dashboard and made them easily accessible to our service engineers across locations in real-time
Varun Karunananth
We are extremely impressed with Kapture team’s quick response time and the product’s robust functionality. We received uncompromised quality work and reliable customer support.
Frederick Donathan
With the help of Kapture CRM, we were able to categorize the different queries, assign tasks to the designated solution experts in the organization, streamline requests flowing in from multiple channels, and track conversation history. Responding to all kinds of queries became extremely easy because of the organized knowledge base made available by Kapture CRM. A sudden switch to a complete work-from-home model was possible only because customer service processes were backed up by Kapture CRM
Susmita Larka
Kapture has been with us for a few years now, and even today, when we ask for any number of custom reports according to our present requirements, they do not refuse help; and the support provided by them has helped us to gradually grow as a brand and it has also been helping us improve our customer relationships which has led to customer retention
Frederick Donathan
We chose Kapture CRM after evaluating multiple platforms that would best suit our needs. We needed one common platform for our sales, reservations, and customer support functions. Implementing Kapture has made a huge difference to our services.
Oneil Khosa
U.S.A. :
3930, Coral Ridge Dr,
Coral Springs, FL 33065
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