Spinner Design
+1 415-630-6777 Login Contact Us Support Partner With Us
Customer Support Experience Service CRMSoftware
Service

The Best Customer Support Software That Your Customers Deserve

Integrate all your communication channels like Email, Calls, Chat, Social Media and Messaging Apps into a universal inbox. Our Cloud-based customer support platform assists agents in resolving tickets on the very first interaction. Increase your first call resolution rate significantly.

Integrated Service CRM Solution for all
your Customer Support teams

Kapture is more than just a help desk Management software. It provides your business the ultimate customer relationship management system to streamline your workflows. You can easily integrate your contact center, service center, and field force on one comprehensive platform accessible for the whole team.

Contact Center

Service Center

Field Force

Ticket Management Form

Let your customers choose their preferred channel of communication.

Be it phone, chat, mail, social media, or mobile app Kapture brings all interactions into a centralized location.

Ticket Management Form

Track, prioritize, and seamlessly manage tickets at your service
centers with Kapture CRM.

Right from collecting a service ticket to posting updates and collecting feedback Kapture handles it all.

Task Details Form

With Kapture’s Field service management software

You can seamlessly manage your field representatives, location, manage tickets, collect feedback with our mobile applications.

Dashboard Screenshot
Contact Center
Task Details

Kapture One Suite - A Customer Service
Ticketing Software

with AI & ML enabled modules designed to add intelligence to your customer support operations

Customer Service Software
Customer Experience
Customer Service Experience

Committed to protecting your data

Data security is no game. Keep your data secure with Kapture’s security safeguards.

Icon

Data access management

Icon

Certified & secured cloud storage

Icon

2 factor authentication

Icon

HIPPA & GDPR Compliant

Icon

Encryption in transit

Icon

ISO Certified

Dashboard

The best in business creating
delightful customer experiences with us

Design Arrow
Wipro
Google
Nykaa
Wipro
ACC
Treebo Hotels Logo
Bahamas Paradise
Bahamas Air
Quikr
Netmeds
Swiggy
Tata Sky
Big Basket
Stanley Black & Decker Logo
SOS Childrens Villages
Fortis
Trans Asia
Prestige
RPG Group
Sun Pharma
Sarovar Hotels
Uddan
Ford
Acko
Duroflex
Jio
Skullcandy
Wonderla
Medi Buddy

20%

NPS

30%

CSAT
Ratings

There’s a lot more to Explore

Worth A Read

Talk to Expert

Get a free glimpse of our


excellent features

Talk to one of our product experts

SCHEDULE A DEMO