Build your dream
with the right tool

Cloud based CRM software don't require any hardware set up or storage space. You also don't require a specialized IT department to handle the system as most of the set up is done by the SaaS provider and there is a helpline to answer any queries. Also, system can be scaled as you grow in size.

Deploying a CRM system from the beginning ensures all data is stored and categorized properly right from the start. It helps you create business processes for your core team and develops a habit within the company to be more process driven.

Small businesses need to monitor each and every lead closely and stay on top of it. The way interaction happens at each stage of lead is a critical step in driving it to closure. CRM helps you achieve keep track of all interactions across different channels, lead status, follow up, predictive analysis of data to project sales. Once a lead is converted, retaining and communicating with the customer is also of prime importance. Customer service CRM enables you to stay on the top of all your existing clients. Collect and store feedback of your customers as you build your organization.

As data gets fed into a central system management at different levels and location can dig out reports for their department in seconds. This reduces waiting for email reports, spreadsheets or phone calls. Kapture CRM also has an B2B chat application that lets you communicate & collaborate internally.

Automating sales, service and operational tasks and save precious time of an organization. Employees can better use their time in their core job ex: sales teams spend plenty of time updating Daily sales report, Meeting minutes, sending quotes, preparing contracts. All these tasks can be automated. Simlarly, service agents spend a lot of time on field or in a contact center managing customer queries, complaints, feedback which can be automated by a Service CRM.