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Retail Pre-Sales

Retail Pre-Sales
  • CUSTOMER PROFILES
  • Using customer profiles, gather extensive knowledge about your customers, including their product preferences, purchasing patterns and business potential, and personally cater to their needs.

  • SEGMENTED MARKETING
  • Use customer profiles stored within Kapture to classify all your buyers into clear and relevant segments; these can be based on age, gender, location and business potential statically or dynamically.

  • ONLINE BEHAVIOR
  • Integrate your web analytics systems with our retail CRM software to gauge customer attitudes and behavior, and figure out most popular products and customer demographics for the same.

  • RFM ANALYSIS
  • Make use of existing data to identify your top customers with recency, frequency and monetary (RFM) analysis. Use retail CRM solutions to build customer loyalty programs with these success metrics.

  • CHANNEL PARTNERS
  • Maximize your channel partners’ performance and manage shared operations using a central partner portal. Ensure trade compliance practices by closely monitoring data outliers in your system.

  • SEAMLESS COMMERCE
  • Provide seamless transitions for your customers across offline and digital channels, and run consistent marketing campaigns across each of them for maximum exposure and boost your pre-sales retail.

  • INVENTORY REPLENISHMENT
  • Ensure that you’re always stocked up to serve your customers through automated stock replenishment processes. Timely alerts are automatically delivered when stock levels dip below a specified level.

  • WORKFORCE MANAGEMENT
  • Boost your employees’ productivity and incorporate accountability in their operations with the help of Kapture. Streamline their workflows to ensure that value-adding activities are put at the forefront.

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