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Choose the Right Plan for Your Business

Professional

Streamline your sales processes and track progress real time as you go along the sales funnel.

35user/month*

Try For Free

Enterprise

Track leads, optimize sales activities, predict customer behavior, automate sales processes, and close deals faster.

35user/month*

Try For Free

Professional

Sales Professional

  • LEAD MANAGEMENT
    • Rule based lead assignment
    • Lead Sourcing from multiple channels
    • Lead scoring & distribution
    • Sales follow up & Tracking
    • Auto reminders & emails to prospects
  • CUSTOMER CONTACT MANAGEMENT
    • Company details with location
    • Customer data and hierarchy flow
    • Past customer interaction details & engagement
    • Rates / Quotes offered accountwise
    • Remember their birthdays , Anniversaries
    • Send custom mailers
  • MOBILE SALES CRM
    • Lead notification & assignment
    • Sales Opportunity Tracker
    • Meeting check in / check out with geo tagging
    • Send reports & Minutes of meeting
    • Customer location tagging
    • Expense Management
    • Product / Brochure details in app
    • Call management
  • API's & INTEGRATION
    • Web integration
    • Google apps
    • Cloud Telephony
    • Shopify
    • Wordpress
    • Third party chat integration
    • Email Integration
  • CHAT
    • Chat widget
    • Plug n use
    • Chat reporting & analytics
  • SALES REPORTING
    • Automated reports
    • Custom Dahsboard for reporting
    • Send reports from Mobile app too
    • Get reports in any graphical or excel format
  • SALES TICKET WORKFLOW
    • Raise tickets from existing customers
    • Upsell/Cross Sell
    • Address any feedback & concerns
    • Get repeat business
  • QUOTATION & PAYMENT
    • Quotation templates
    • Configure Discounts & offers
    • Send from mobile / Desktop both
    • Send Payment advice
    • Schedule Payment follow ups
    • Credit / Debit notes
    • Partial payment , Cheque payments
    • Send Payment gateway link
  • SUPPORT
    • 24/7 email, call support
    • Dedicated implementation team
  • CAMPAIGN MANAGEMENT
    • Targetted Emailers
    • 10000 credits
    • View, Edit , Send emailers from templates
    • Landing page integration
    • Online leads mapping

Enterprise

Sales Enterprise

Everything in Professional Plus...

  • KNOWLEDGE MANAGEMENT SYSTEM
    • Internal team collaboration
    • Training and Assignment module
    • Instant notifications
    • Workflow based Q & A
  • INDUSTRY SPECIFIC WORLFLOW MANAGEMENT
    • Customizable workflow
    • Manage team wise configurations
    • Task Management for large teams
  • ORDER MANAGEMENT
    • Manage order, stock updates
    • Manage Distributor, stockist, Retailer , wholesaler
    • Manage third party channel sales
    • Inventory Management
  • DIFFERENTIAL RATE MANAGEMENT
    • Manage pricing and offers for each customer
    • Apply Discounts instantly from system
  • DEDICATED ACCOUNT MANAGER
  • SALES FORECASTING
    • Predictive analysis
    • Sales projection based on pipeline
    • Business Intelligence driven forecasting
  • LEARNING MANAGEMENT SYSTEM
    • Sales training modules
    • Tools for assessment
    • Rating and feedback mechanism
  • CHAT SDK
  • ADVANCED API INTEGRATIONS
    • Custom Integrations based on API's
    • Development Support for integrations
  • REPORT ENGINE
    • Inbuilt tool to automate 500+ reports

Professional

Provide faster, smarter, and personalized customer care with Kapture.

35user/month*

Try For Free

Enterprise

Use advanced feature to integrate with your complex workflows & existing systems

35user/month*

Try For Free

Professional

Service Professional

  • OMNICHANNEL SUPPORT
    • Email, Web, Chat, Call queries on one dashboard
    • Email Insights
    • View entire case history in a single view
    • Single sign on
    • Create Sub tickets
  • MARKETING AUTOMATION
    • Ready-to-use email templates
    • Mass Email
    • Marketing Campaigns
    • Campaigns Management
  • DISPOSITION METRIC
    • Service process improvement meausrement
    • Rule based disposition
    • Inter department ticket assignment
  • CALL CENTER MANAGEMENT
    • Outbound calling
    • Inbound calling
    • Call recording
    • Agent Rostering
    • Shift / Leave Management
    • Trigger based call routing
  • SET ALERTS & SLA's
    • Tag keywords to trigger escalations
    • Set timers and auto notifications
    • Real time monitoring of SLA achievement
  • CUSTOMER 360 VIEW
    • customer interaction from all mediums
    • View entire customer history
    • view order related details
  • REPORTS
    • Get Ticket analysis report
    • Agent performance
    • View custom reports as you desire
  • SUPPORT
    • Call Support
    • Email Support
    • Chat Support
    • 24/7 Agent Availability
  • FIELD SERVICE OPERATIONS
    • Field Service tickets management
    • Mobile App
    • Customer Visit mapping
    • GPS enabled
  • GOOGLE INTEGRATION
    • Email Integration
    • Calendar

Enterprise

Organize and Manage all your potential leads from multiple channels like phone, references, trade shows,

Service Business

  • Chat Management
    Internal chat for teams and customer chat support.
  • Social Media Ticket Management
    Manage tickets raised from social media platforms.
  • Email and SMS automation
    Send regular updates to email using templates and sms moment when a ticket is generated.
  • Cloud Storage
    Store upto 10 gb of files.
  • Mobile Ticketing
    Get notifications and solve tickets using mobile app from anywhere.
  • Reporting
    Monitor your SLA’s real time, Keep a close eye on agent productivity, quality of ticket resolution.
  • 24/7 support
    Call, email or chat to reach our helpdesk anytime , anyday

Service Enterprise

  • Chat Management
    Internal chat for teams and customer chat support.
  • Social Media Ticket Management
    Manage tickets raised from social media platforms.
  • Email and SMS automation
    Send regular updates to email using templates and sms moment when a ticket is generated.
  • Cloud Storage
    Store upto 10 gb of files.
  • Mobile Ticketing
    Get notifications and solve tickets using mobile app from anywhere.
  • Reporting
    Monitor your SLA’s real time, Keep a close eye on agent productivity, quality of ticket resolution.
  • Learning Management System
    End to end learning platform for your team on the cloud.
  • API Integration
    Web API’s, Cloud telephony telephony integration , google apps and other third party applications.
  • Multi channel Order Management
    Manage orders from chat, email, call , website on one platform. Cross sell and upsell alongside.
  • Field Service Operations
    Service engineer workflow management, field service operations and task fulfillment.
  • Report Engine
    Let system intelligently suggest you ways to optimize your service operations.
  • 24/7 support
    Call, email or chat to reach our helpdesk anytime , anyday.
  • Knowledge Management System
    Collaborative platform for knowledge sharing between various teams and an online discussion forum.

FAQ's

You can Request a Demo or check out our Free Trial to know how Kapture works and help your business. You can also drop us a mail at  sales@kapturecrm.com. Once the mail is received, our Sales executive will get in touch with you and help you with product insight and payment process.
There is no limit on the minimum number of users. You can avail offers based on the increased number of users.
You can check out our demo page or you can drop a mail to sales@kapturecrm.com. Our product expert will connect and demo will be scheduled as per your convenient time.
You can add up to 7 users/employees for the free trial. In case you need to add/ remove any more users our support team will be happy to guide you.
The free trial lasts up to 30 days.
You can upgrade the plan by getting in touch with us. You can connect with us at +91-7899778899 or drop a mail at  payment@adjetter.com. Our team will get in touch with you and help with the upgrade.
At Kapture we follow an annual subscription. However, we can do quarterly subscriptions depending on your requirements and workflow.
​ Kapture is a robust cloud-based platform that offers you all the latest security updates to make sure your data is 100% secure, all the time​.​ ​We have real-time data back-up across multiple servers and multiple locations that provide a high level of protection in case data recovery is required. ​
Any software can be integrated with Kapture CRM if the API is provided. We have 100+ ready-to-use API’s for seamless integration. You can get more information here.
Yes, we offer all standard social media platform integration that helps you with live client interaction and can help you in capturing feedback and reviews.
Yes, Kapture CRM is a cloud-based SaaS product which offers all-round customization to meet all your organizational needs. We also offer integration with all the standard API's.
Just drop a mail to help@kapturecrm.com requesting for cancellation.

Have 100+ users or a customized requirement in mind?

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