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Choose the Right Plan for Your Business

Professional

End-to-End CRM for any business.

39user/month*

Try For Free

Enterprise

The power of sales & service CRM combined

59user/month*

Try For Free

Professional

Professional

  • LEAD MANAGEMENT
    • Rule based lead assignment
    • Lead Sourcing from multiple channels
    • Lead scoring & distribution
    • Auto reminders & emails to prospects
    • Duplicate Blocking
    • Lead Routing
    • Lead Automation
    • Sales follow up & Tracking
  • CUSTOMER CONTACT MANAGEMENT
    • Company details with location
    • Customer data and hierarchy flow
    • Past customer interaction details & engagement
    • Rates / Quotes offered accountwise
    • Remember their birthdays, Anniversaries
  • MOBILE SALES CRM
    • Lead notification & assignment
    • Sales Opportunity Tracker
    • Offline Mobile Functionality
    • Lead Mapping
    • Meeting check in / check out with geo tagging
    • Send reports & Minutes of meeting
    • Customer location tagging
    • Expense Management
    • Product / Brochure details in app
  • INTEGRATION
    • API Integration
    • WordPress Integration
    • Web Integration
    • Google Apps Integration
    • Cloud Telephony
    • Third-party Chat integration
    • Email Integration
    • SMS Integration
  • CHAT SOLUTION
    • Plug 'N' Play
    • Chat Reporting and Analytics
    • Chat Widget
    • Configurable Chat Templates
    • Auto-Responder
    • Internal Communication
  • SALES TICKET WORKFLOW
    • Raise tickets from existing customers
    • Upsell/Cross Sell
    • Address any feedback & concerns
    • Get repeat business
    • Auto Sales Ticket Rerouting
    • Automated Ticket Allocation
  • SUPPORT
    • 24*7 free support
    • Online Support
    • Self-service Support
    • Phone Support
    • Email Support
    • Chat Support
  • INDUSTRY SPECIFIC WORKFLOW MANAGEMENT
    • Customizable workflow
    • Manage team wise configurations
    • Task Management for large teams
    • Prioritize and Visualize
    • Pinnable Dashboard for Important To-dos
  • ORDER MANAGEMENT
    • Customer data and hierarchy flow
    • Past customer interaction details &engagement
    • Rates/Quotes offered accountwise
    • Custom Workflow and Approvals
    • Complete Customer & payment History
  • DIFFERENTIAL RATE MANAGEMENT
    • Price Management
    • Apply Discounts instantly from system
    • Offer Management
  • SALES FORECASTING
    • Predictive Analysis
    • Sales projection based on pipeline
    • Business Intelligence driven forecasting
  • POWERFUL REPORTING ENGINE
    • Basic Reporting
    • Sales Forecasting
    • Team Reporting
    • Productivity Reports
    • Goal Tracking
    • Product Report
    • Real time SLA Reporting
    • Business Intelligence to help achieve SLA's
    • 500+ Report Formats
  • OMNICHANNEL SUPPORT
    • Email, Web, Chat, Call queries on one dashboard
    • Email Insights
    • View entire case history in a single view
    • Single sign-in
    • Omnichannel Routing
    • Create Sub tickets
  • DISPOSITION METRIC
    • Service process improvement measurement
    • Rule based disposition
    • Inter department ticket assignment
  • CALL CENTER MANAGEMENT
    • Outbound calling
    • Inbound Calling
    • Call Rerouting
    • Agent Rostering
    • Call Recording
    • Shift/Leave Management
    • Trigger based call routing
  • CUSTOMER 360 VIEW
    • Call recording customer interaction from all mediums
    • View entire customer history
    • View order related details
  • SET ALERTS & SLA's
    • Tag keywords to trigger escalations
    • Set timers and auto notifications
    • Real time monitoring of SLA achievement
  • FIELD SERVICE OPERATIONS
    • Field Service tickets management
    • Customer Visit mapping
    • GPS Enabled
    • Simplified Sales Workflow
    • Sales Management
    • Live Location Tracking
    • Product Cataloging
    • Instant Order Approvals
    • Payment Updates

Enterprise

The power of sales & service CRM combined

3299user/month/annually*

Try For Free

Enterprise

Enterprise

Everything in Professional Plus...

  • MOBILE SALES CRM
    • Call management
    • Attendance Management
  • INTEGRATION
    • Shopify Integration
    • Custom Integrations
    • Development Support for Integrations
  • CHAT SOLUTION
    • Chat SDK
    • Hybrid Ticketing
  • QUOTATION & PAYMENT
    • Quotation templates
    • Configure Discounts & offers
    • Send from Mobile and Desktop
    • Send Payment advice
    • Schedule Payment follow-ups
    • Credit/Debit notes
    • Partial payment, Cheque payments
    • Send Payment gateway link
  • CAMPAIGN MANAGEMENT
    • Complete Source Mapping
    • Detailed Analytics
    • Social Campaigns Integration
    • Google Campaigns Integration
    • Online Leads Mapping
  • KNOWLEDGE MANAGEMENT
    • Internal team collaboration
    • Training and Assignment module
    • Instant notifications and Alerts
    • Workflow based Q&A
    • Cloud Storage
    • Employee Forums
  • LEARNING MANAGEMENT SYSTEM
    • Sales training modules
    • Tools for assessment
    • Rating and feedback mechanism
    • Collaterals for Thorough Product Info
  • PREMIUM INVENTORY ACCESS
    • Unlimited Kapdrive Access
    • Pre-defined Email Templates
    • Targeted Emailers
    • 10,000 credits
  • OMNICHANNEL SUPPORT
    • Omnichannel Rerouting

Professional

Provide faster, smarter, and personalized customer care with Kapture.

59user/month*

Try For Free

Enterprise

Use advanced feature to integrate with your complex workflows & existing systems

49user/month*

Try For Free1

Professional

Service Professional

  • OMNICHANNEL SUPPORT
    • Email, Web, Chat, Call queries on one dashboard
    • Email Insights
    • View entire case history in a single view
    • Single sign on
    • Create Sub tickets
  • MARKETING AUTOMATION
    • Ready-to-use email templates
    • Mass Email
    • Marketing Campaigns
    • Campaigns Management
  • DISPOSITION METRIC
    • Service process improvement meausrement
    • Rule based disposition
    • Inter department ticket assignment
  • CALL CENTER MANAGEMENT
    • Outbound calling
    • Inbound calling
    • Call recording
    • Agent Rostering
    • Shift / Leave Management
    • Trigger based call routing
  • SET ALERTS & SLA's
    • Tag keywords to trigger escalations
    • Set timers and auto notifications
    • Real time monitoring of SLA achievement
  • CUSTOMER 360 VIEW
    • customer interaction from all mediums
    • View entire customer history
    • view order related details
  • REPORTS
    • Get Ticket analysis report
    • Agent performance
    • View custom reports as you desire
  • SUPPORT
    • Call Support
    • Email Support
    • Chat Support
    • 24/7 Agent Availability
  • FIELD SERVICE OPERATIONS
    • Field Service tickets management
    • Mobile App
    • Customer Visit mapping
    • GPS enabled
  • GOOGLE INTEGRATION
    • Email Integration
    • Calendar

Enterprise

Organize and Manage all your potential leads from multiple channels like phone, references, trade shows,

Service Business

  • Chat Management
    Internal chat for teams and customer chat support.
  • Social Media Ticket Management
    Manage tickets raised from social media platforms.
  • Email and SMS automation
    Send regular updates to email using templates and sms moment when a ticket is generated.
  • Cloud Storage
    Store upto 10 gb of files.
  • Mobile Ticketing
    Get notifications and solve tickets using mobile app from anywhere.
  • Reporting
    Monitor your SLA’s real time, Keep a close eye on agent productivity, quality of ticket resolution.
  • 24/7 support
    Call, email or chat to reach our helpdesk anytime , anyday

Service Enterprise

  • Chat Management
    Internal chat for teams and customer chat support.
  • Social Media Ticket Management
    Manage tickets raised from social media platforms.
  • Email and SMS automation
    Send regular updates to email using templates and sms moment when a ticket is generated.
  • Cloud Storage
    Store upto 10 gb of files.
  • Mobile Ticketing
    Get notifications and solve tickets using mobile app from anywhere.
  • Reporting
    Monitor your SLA’s real time, Keep a close eye on agent productivity, quality of ticket resolution.
  • Learning Management System
    End to end learning platform for your team on the cloud.
  • API Integration
    Web API’s, Cloud telephony telephony integration , google apps and other third party applications.
  • Multi channel Order Management
    Manage orders from chat, email, call , website on one platform. Cross sell and upsell alongside.
  • Field Service Operations
    Service engineer workflow management, field service operations and task fulfillment.
  • Report Engine
    Let system intelligently suggest you ways to optimize your service operations.
  • 24/7 support
    Call, email or chat to reach our helpdesk anytime , anyday.
  • Knowledge Management System
    Collaborative platform for knowledge sharing between various teams and an online discussion forum.

Have 100+ users or a customized requirement?

Want to know more about Kapture CRM?

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500+ Companies Have Created Their Success Stories with us

FAQ's

We accept all major cards like Visa, MasterCard, PayPal, and American Express. We accept offline payments (wire transfers) for yearly and quarterly payments. We also accept cheque payment in INR currency only for Indian customers. For more details please contact us on +91-7899778899 or drop us an email to sales@adjetter.com.
We offer 30-days free trail for every industry so you can get the hands on our dashboard fully before you go for the paid version. You can directly sign-up by clicking here. No credit details will be required for that. Provide your details like name and email address and we will send you a confirmation link to confirm your email address. Once the email address is confirmed, you will receive one partner key, username and password from our end. Once you login, you will see the dashboard modules you can start exploring instantly.
You, you can upgrade your existing pricing plan anytime you want. You can connect with us on +91-7899778899 or drop us an email to payment@adjetter.com. Our team will help you switch to the new plan.
Yes, we would be happy to schedule a demo for you. The duration of the demo varies on the industry/module. Request a demo with us here or call us on +91-7899778899 to schedule a demo.
f you have any other question about Kapture CRM, how to request a demo or sign-up, please drop us a mail at helpdesk@adjetter.com. You can also call our 24/7 support at +91-8884442121/+91- 8884001231.
Our pricing is extremely flexible. Sales + Service pricing is both yearly and monthly. You can choose to pay for a month which depends on per user, or you can go with our yearly subscription.

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