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Distribution Network

Strengthen your relationship with the distributors, dealers, and the entire channel tier with a smart and efficient platform. Interact with your distributors effectively by providing access to internal communication channels.

Optimal CRM Solution

B2B Helpdesk System

Utilize a smart B2B help desk system to build long-term relationships with your distributors and retain them for a longer time.

Efficient Lead Management

Inventory Management

Empower your distributors to raise internal tickets to manage their inventory efficiently.

Efficient Lead Management

Complaint Management

Facilitate easier and faster addressal of the problems being faced by retailers and distributors.

Bring Value to your Business

API Integrations

Experience core integration of systems such as ERP, WooCommerce, and others at your fingertips.

Operation Management

Encourage team collaboration by breaking down silos. Monitor your representatives’ activities in real-time, and ensure that they are meeting up to the set medical standards on a single-view dashboard.

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Resource Management

Keep track of, and create internal orders to request demo kits and other marketing materials required for appointment.

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Enhance your Partnership

Partner with leading physicians, KOLs and medical institutions to execute promotional strategies for new products and maximize customer satisfaction.

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Knowledge Management

Empower your representatives with an extensive and up-to-date knowledge base for easy interaction with doctors and chemists.

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Personalized Reports

Kapture’s 500+ reports lets you perform deep analysis on your customers, and gather valuable insights to cater their needs efficiently.

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Central Repository

Store your important documents under one roof. Utilize a secured Kapdrive with extra storage facility to access all your internal collaterals with a single click.

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Resource Management

Keep track of, and create internal orders to request demo kits and other marketing materials required for appointment.

Icons

Enhance your Partnership

Partner with leading physicians, KOLs and medical institutions to execute promotional strategies for new products and maximize customer satisfaction.

Icons

Knowledge Management

Empower your representatives with an extensive and up-to-date knowledge base for easy interaction with doctors and chemists.

Icons

Personalized Reports

Kapture’s 500+ reports lets you perform deep analysis on your customers, and gather valuable insights to cater their needs efficiently.

Dashboard
Icons

Central Repository

Store your important documents under one roof. Utilize a secured Kapdrive with extra storage facility to access all your internal collaterals with a single click.

HIPAA Compliant

Ensure PHI level data security with a 100% HIPAA compliant ticketing CRM. Safeguard the ePHI (electronic protected health information) using encryptions limiting the access, as required by the HIPAA regulations.

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HIPAA Complaint

Ensure PHI level data security with a 100% HIPAA compliant ticketing CRM. Safeguard the ePHI (electronic protected health information) using encryptions limiting the access, as required by the HIPAA regulations.

Related Resources

FAQs

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What are the benefits of Pharmacy CRM?

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In Pharmaceutical industry CRM plays an important role by helping to get the most revenue from shelf life by reaching more new prescribers (doctors) and patients (Consumers). CRM also helps in keeping a customer loyal by increasing their wellbeing. You can track all your leads and market your products through your CRM. The five benefits you get by using CRM for pharmaceutical are Efficiency, Collaboration, data analytics, Increased accountability, and Improved Customer experience.

CRM in pharma industry helps improve workforce productivity by automating recurring non-core activities and generating reports and analytics. Apart from this CRM software can effectively manage your campaigns showcasing your drugs in the form of camps and tours. CRM also ensures clear visibility of your campaign’s, leads generated and converted.

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What is a Pharmacy CRM and How Can It Help You?

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What is a Pharmaceutical Industry?

CRM in pharma industry helps improve workforce productivity by automating recurring non-core activities and generating reports and analytics. Apart from this Pharma CRM can effectively manage your campaigns showcasing your drugs in the form of camps and tours. The Pharma CRM also ensures clear visibility of your campaign’s, leads generated and converted.

In the medical industry the Pharmacy CRM software plays an important role by helping to get the most revenue from shelf life by reaching more new prescribers (doctors) and patients (Consumers).

You can track all your leads and market your products through your Pharmacy CRM software. The five benefits you get by using CRM for pharmaceutical are Efficiency, Collaboration, data analytics, increased accountability, and Improved Customer experience.

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Why use Kapture’s Pharmacy CRM?

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Kapture’s Pharma CRM software allows your products to get a large reach by creating a clear marketing strategy suitable for your market. With our daily reports, Feedback loops, speedy campaigns, and competitor analysis tools you can stay always a step above your competition. Some of our key clients are PharmaEasy, and 1MG

To maintain a steady and healthy relationship with your customers Kapture Pharma software gives you tools like quality relationships, product awareness, Key opinion leaders (KOLS), and tools to keep physicians and chemists preferences. These tools will boost your market reach and give you an efficient work flow.

Now, with Kapture’s Pharma Customer Cycle you can acquire and retain more customers successfully. Thus, gaining advantage over your competitors. Improve your customer support by using pharma CRM software by analyzing powerful, customized automated reports and minimize your incoming service requests from your customers.

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How to choose the right Pharmacy CRM?

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The right Pharmacy CRM software helps you;

1. Manage leads and inventory from a single dashboard.

2. Manage all the POS and patient feedback through a single online reporting software.

3. Optimize your marketing timelines by clearly laying out the target customer groups and their spheres of influence

4. Gauge customer perceptions on existing medicines and drugs, and modify your marketing and sales mix to perfectly suit your customers’ healthcare requirements.

5. Understand how your customers perceive your peers’ products with pharmaceutical planning, and come up with strategies within Kapture to reduce business wastage.

6. Reduce the preparation time of your marketing campaigns with better data management and analysis, easier team collaboration and an efficient implementation of marketing strategies.

7. Store your important information and metadata about your medicinal products, all under one roof. Kapdrive lets you easily recall and utilize this data from the palm of your hands.

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