A platform for tracking sales leads on a centralized cloud-based dashboard that merges and streamlines queries from many sources.
Easy management of many sources of leads into a single dashboard, including emails, phone calls, web forms, marketing campaigns, and channel partners is made possible with a lead management system.
With Kapture's lead tracking software, you can get real-time updates on each prospect and keep track of each lead at every stage.
Automate your sales operations to save time and close deals faster. Compose rapid emails using Kapture's predefined email templates, record calls on the move, collect thorough personal information and personalize follow-ups. Monitor qualified leads, nourish dormant leads and transform more leads into potential conversion with all the data at your disposal.
Create a personalized process flow and distribute leads to your team based on locations, departments, and goods. Enhance follow-ups by evenly rerouting leads based on the agent's accessibility. Manage and optimize your lead flow to ensure that no lead goes unnoticed.
Kapture's pipeline management helps you prioritize your focused prospects with categories like Hot, Warm, and Cold. Segment your leads by industry and assign them to the appropriate team through auto-allocation capabilities. Mark all the accurate findings you want to view for a certain lead on the dashboard.
Delegate and track lead created in each region. By significantly contributing to the data, Kapture's Territory Management aids you in focusing on the most promising leads. To increase earnings and assets, optimize your sales duties, re-route leads, do account-based re-routing, and round-robin. Ensure that leads are automatically redirected to the correct agent for an efficient lead management process.
A point-to-point map to locate potential prospects is scheduled on your calendar depending on the information collected about the individual. The tracking system developed by Kapture enables you to manage leads in a proper way thereby easing the overall process.
Regulate web inquiry forms that have been custom-created, to collect unique consumer needs. You can gather all necessary customer information on a single dashboard thanks to the integration with the lead management CRM.
Check up on those leads automatically and keep an eye on genuine lead updates on your customized dashboard.
Create a map of your customers' complete journey and pay special attention to your potential leads by closely monitoring each lead in every phase. Get a comprehensive overview of all leads as well as a detailed snapshot of each one.
Find out how many meetings are taking place by choosing a time duration. To update or modify your customer meetings, simply click on it.
Interact with a lead at the recommended interval to possibly convert them into clients.
Get extensive information on each lead and categorize them according to their importance (Hot, Warm, Cold). View or change critical lead information such as - personal details, action taken, ticket status, quotation details, and the description.
Remain on the right track by pursuing multiple actions for a single lead from your dashboards, such as sending an SMS or a personalized email.
Reports in your desired format for a better and faster decision-making process.
Sign in on just the Kapture interface as it consolidates all functionality on a single platform.
Automatically assign tickets on a hierarchical basis of priority for an agent to resolve the customer’s issues quickly and smoothly.
An in-build language translator for your agents to communicate with the customers in their preferred language for a personalized customer experience.
Queries and potential leads may come in the form of comments and personal messages so it’s better to have an omnichannel presence on all these platforms.
The three fundamentals of good lead management are positioning, timing, and prospecting.
CRM Lead management is a sales cloud solution that streamlines an otherwise time-consuming procedure into a single-view solution.
By using the power of data, Kapture's lead management solution allows you to effectively allocate, automate and customize lead management.
PHILIPPINES :
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Mall of Asia Complex
405-407 Pacific Dr
1300 Metro Manila
