presence in countries internationally
Kapture’s brilliant yet flexible automation and customer service tools adapt to business growth, thereby expanding alongside so you conveniently manage multiple teams and organizational workflows.
Kapture One Suite is a holistic platform for your helpdesk teams. Now build customer relationships with Kapture’s 360 degree overview of everything that you might need.Learn More
Nurture your leads and improve conversion rates with our sales module. Manage sales reps and maintain their productivity throughout.Learn More
Kapture optimizes your internal processes so that your teams can seamlessly collaborate. Agents never lose context with change in tasks and which ensures constant customer support.
Keep customer information safe and secure with Kapture’s security framework that ensures total compliance and encryption. We comply with ISO-27001, GDPR, and HIPAA.
Interpret insights through extensive graphical reports and track growth, revenue, lead nurturing stages, and sales forecasts with configurable dashboards. Kapture’s robust reporting module gives you a comprehensive understanding of your business aspects.
Kapture’s advanced artificial intelligence enabled tools such as Chat, helps resolve queries without agent assistance. Train your chatbot to interpret and interact with tickets and provide resolutions.
Kapture pursues seamless integrations with platforms - ERP, Shopify, WooCommerce, Unicommerce, Magento & Logistics Partners as well as deep integrations with cloud telephony sources - Knowlarity, Ozonetel, Exotel and others.
We chose Kapture CRM after evaluating multiple platforms that would best suit our needs. We needed one common platform for our sales, reservations, and customer support functions. Implementing Kapture has made a huge difference to our services.