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Trusted by more than 1000 companies throughout the world

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Kapture’s CRM Solution Scales with your Business

Kapture’s brilliant yet flexible automation and customer service tools adapt to business growth, thereby expanding alongside so you conveniently manage multiple teams and organizational workflows.

Scalability

A comprehensive enterprise CRM platform

Kapture One Suite


Service

Kapture One Suite is a holistic platform for your helpdesk teams. Now build customer relationships with Kapture’s 360 degree overview of everything that you might need.

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Kapture Sales


Sales

Nurture your leads and improve conversion rates with our sales module. Manage sales reps and maintain their productivity throughout.

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Effective Team Collaborations

Kapture optimizes your internal processes so that your teams can seamlessly collaborate. Agents never lose context with change in tasks and which ensures constant customer support.

Team Collaborations
Change Management

Information Security

Keep customer information safe and secure with Kapture’s security framework that ensures total compliance and encryption. We comply with ISO-27001, GDPR, and HIPAA.

Analyze data and make better decisions

Interpret insights through extensive graphical reports and track growth, revenue, lead nurturing stages, and sales forecasts with configurable dashboards. Kapture’s robust reporting module gives you a comprehensive understanding of your business aspects.

Analytics

Optimized AI-enabled chat in-built with the platform

Kapture’s advanced artificial intelligence enabled tools such as Chat, helps resolve queries without agent assistance. Train your chatbot to interpret and interact with tickets and provide resolutions.

Artificial Intelligence

Seamless Integrations at your fingertips

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Kapture pursues seamless integrations with platforms - ERP, Shopify, WooCommerce, Unicommerce, Magento & Logistics Partners as well as deep integrations with cloud telephony sources - Knowlarity, Ozonetel, Exotel and others.

Bahamas Paradise

We chose Kapture CRM after evaluating multiple platforms that would best suit our needs. We needed one common platform for our sales, reservations, and customer support functions. Implementing Kapture has made a huge difference to our services.

Bahamas Paradise

Oneil Khosa, CEO

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Build personalized customer experiences

A complete package for all your customer support needs.

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