Login Contact Us Support Partner With Us
BOOKING ENGINE SALES MANAGEMENT CUSTOMER SUPPORT BUSINESS INTELLIGENCE PRICING

SALES MANAGEMENT

Manage corporate sales, channel partners, quotes, discounts and daily plans through mobile and desktop both. Mobile app assists sales teams to provide real time updates and send quotes and group deals on the move. Monitor your pipeline and stay updated about cabin occupancy.

Notify

Enquiry Management

Align all enquiries from multiple platforms onto a single user friendly dashboard. Get to know the source as well as their status to instantly assign and resolve queries.

Notify
  • Integrate multiple enquiry sources all at once
  • Offline Media, Phone, Website, Email, OTA’s, Social Media
  • Detailed enquiry page for each enquiry
  • Assign enquiries to cruise line team
  • Create a follow up action
  • Predefined templates for instant replies
  • Track progress of each enquiry
  • Dig deep inside to get a historical view of each enquiry
  • Sales forecasting tool

Sales Actions

Easily get a bird’s eye view of the sales activity and get automated updates regarding your next sales action so you can seamlessly close the sales deal.

Notify
  • Gives an excellent single point view of queries
  • Set alerts and reminders for follow ups
  • View entire transaction history to classify your leads
  • Customize your sales pitches with more data about the lead
  • Label each guests based on type and priority and pitch them accordingly
  • Assign elite cruise team to VIP guests
  • Set meeting patterns and custom rate plans against each guests and assign tasks for the guest care team
  • Manage multiple call center teams on a single platform

Channel Manager

Notify
  • Collaborate with tool operators
  • Multiple OTA configuration
  • Prevent double bookings
  • Manage, update, and modify plans through a single platform for all your channel partners
  • Automatically update inventory across all channels in real time
  • Manage all 3rd Party transactions, credit, debit notes, payment cycle, etc.
  • Third party portal integrations

Payment & Collection

Automate all collection tasks so your cruise staff can focus on more important financial reports. Effortlessly send payment gateway links to potential prospects and flawlessly manage multiple payment orders based on customer segments.

  • Keep track of all payments made for the cruise
  • Create payment schedules
  • Send payment follow ups and reminders automatically
  • Set payment credit limits to individual guests
  • Integrate with any accounting software with API capabilities
Notify
Notify
Notify
  • Andriod Application
  • I-Phone Application
  • Review Kapture CRM on G2
  • GDPR
  • HIPAA
  • ISO
Google Launch Pad
© 2023 KAPTURE - ALL RIGHTS RESERVED Privacy Policy
SCHEDULE A DEMO