CRM Software for Cruise Management System

What is A Cruise Booking Software and How Can It Benefit You?

What is a Cruise Management Booking Software?

A Cruise Management System helps cruise companies and travel agencies manage multiple bookings, inventory levels, fare codes, taxes and channel partners through one dashboard custom made for the cruise industry.

• Automatically assign rate cards and fare codes to channel partners/travel portals via the Cruise Management System.
• Set tax rates, discount limits and payment schedules.
• Using the Cruise Management System - Deliver the same in desired templates with brand letter heads as per the cruise guidelines.
• Integrate payment gateway links for one-click payments and download payment receipts.
• Through the power of AI, manage FARES across quickly, take informed decision where to add or discount price.
• Enable/Disable fare codes on a dashboard, assign them across, and allow date range.

What are the benefits of Using a Cruise Management Booking Software?

• Map all your leads from the website based on the advertising campaigns, offers and several other sources like website forms, chat enquiries, Facebook, Twitter, etc through the Cruise Management Software.
• Our real-time chat feature with CRM integration will ensure that no enquiries are missed out and conversions happen quickly.
• Using the rich API structure of the Cruise Management Software Easily integrate all your online travel agents and manage rates, inventory centrally through our rich API.
• We help you manage multiple channel partners from a single interface. Offer them custom rates, allocate inventory, revenue channelization, and do a lot more.
• Integrate your multiple sources of bookings to one inbox on the Cruise Management Software, stay updated with each guest conversation for a hassle-free reservation and support system.
• Manage multiple booking requests from multiple sources on the Cruise booking engine for travel agents and serve them efficiently.

What are the benefits of Kapture’s Cruise Management Booking System?

• Using the Cruise Booking Engine for Travel Agents integrate multiple enquiry sources all at once.
• Kapture’s Cruise Booking Engine offers a detailed enquiry page for each enquiry.
• Assign enquiries to cruise line team using the Cruise Booking Engine for travel Agents.
• Kapture’s Cruise Booking Engine offers a fantastic Omni-channel support for websites, booking portals, live chat and call center.
• As soon as an emails/calls/chats received from customers on the Cruise Booking Engine – it is automatically assigned based on the priority tickets for faster query resolution.
• Manage guest relations by assigning elite cruise team to VIP guests, allocating custom rate plans, based on their spending habits and by auto delivering souvenirs during birthdays or anniversaries.
• It provides analytics on multiple functions of your business like Marketing campaign performance, revenue analysis, Call center productivity and more.

How to Choose the Best Cruise Management Booking Software?

1. It should automatically assign rate cards and fare codes to channel partners/travel portals.

2. It should be able to set tax rates, discount limits and payment schedules.

3. The above should be delivered in custom templates with brand letter heads as per the cruise guidelines.

4. You should be able to integrate payment gateway links for one-click payments and download payment receipts.

5. Through the power of AI, you should be able to manage FARES across quickly, take informed decision where to add or discount price.

6. You should be able to enable/disable fare codes on a dashboard, assign them across, and allow date range.