Lead Management System
Automate your responses through smart response generator. Delight your customers even when the agent is not available to chat. Set automated response and you’re good to go. As soon as an enquiry is generated, the system will also show the past order history so the agent can resolve the query faster.
Keep a track of the sales actions to be taken by easily viewing the lead status on your dashboard. As you update lead status, it automatically gets reflected in a graphic sales funnel. It shows you the leads journey from first touch to close.
Field sales Mobile App
The Mobile App lets your sales team update their important sales information on the go. From customer databases to contact details and minutes of meeting – the Mobile App lets you keep a track of all the information that would assist you in selling. You can also assign daily meetings based on locations so you can maximize your resources in minimum time. It works even on offline mode and you can sync in whenever you are online.
Email and SMS Template
You can choose from ready-made templates while sending automated reminders or follow up mails to your customers. You can also use the templates to send birthday mailers, promotional messages or simply a Thank you note.
Quotation and Invoice Management
You can generate pre filled invoices at the click of a button. You can also track pending payments and partial payments.
Kapture’s Service CRM for small businesses ensures all your email queries come into a central d