Recent Posts

Leveraging a CRM to Analyze Customer Behavior Patterns and Forecast Revenue

Customer satisfaction and experience are two primary factors that drive customer-centric business today to heights. It’s no secret that almost all enterprises collect their customer's details and have a secured ...
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Everything You Need to Know About Migrating to Kapture CRM

CRM or Customer Relationship Management is not merely a buzzword today. It’s the bridge that fills the gap between you and your customers and helps in building healthy relationships with ...
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The Importance of Customer Retention in Increased ROI, Customer Loyalty, and Business Growth

Customers are the key factor for any customer-centric enterprise to stay relevant in this competitive and evolving market. Acquiring a new customer can generally be a long and tedious process ...
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The Importance of API Integrations in the Travel Sector

Customers looking to make travel bookings prefer ‘all-in-one-place’ platforms for their bookings rather than switching their apps for different requirements. In a bid to make travel experiences easier for the ...
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Customer Support Automation: The Future of Customer Service

Gone are the days when customers would have to wait for long on calls while support agents manually looked up the information needed to resolve their queries. With the advent ...
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