Mobile crm app vs. Traditional crm

According to a recent study, 90% of the traffic on the web is by mobile users, which amounts to close to 4.3 billion users on this planet. While the world is online today, it would be a waste of resources if one chose to use traditional methods to run the business. If you’re a medium-sized or a large-sized company, then a CRM is a must-have tool to ease your operations. But will a traditional CRM help you boost your efficiency like a mobile CRM application? Let’s find out.

5 Reasons to Choose Mobile CRM Software for Your Business

1. Reduces Your Maintenance Cost

Traditional CRMs are housed on to a particular software platform or on-site servers. When a traditional CRM is implemented, it will require in house servers to store data, IT team to maintain the systems, and not to forget, you will also need someone to train your sales team on how to use the CRM. Now, how does a mobile CRM cut you some slack? The implementation cost for a SaaS platform is less compared to the other platforms. What’s better than that? One doesn’t have to invest in servers, or a separate IT team to maintain the systems.

2. Flexible for Your Sales Team

When you agents attend meetings, they have a lot of information to be uploaded on to the CRM once they’re back to their desk. This will lead to loss of information. But, with the help of a mobile CRM, data can be uploaded in real-time and your agents do not have to rush back to the office. In addition to that, there is no loss of data.

 

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3. Quick Access to Information

Let’s say you forgot to print out certain documents for a client. In case you’re using a traditional CRM, you’ll have to head back to work to print it out. But with a Mobile CRM, you have your documents with you all the time. You just have to figure out a store close to wherever you are, to print them out or you could just mail the Documents through Mobile CRM. This saves you a lot of time and energy.

4. Mark Your Attendance on the Go

You have a client meeting at 9 AM, but you also have to log in at 8:30 AM before you head to the meeting. Your client’s place is an hour drive. How does Mobile CRM help? With mobile CRM one can mark their attendance from wherever they are. This will not just save your time, but it will also help you reach out to your clients faster.

5. More Insights for Sales Manager

With all the data available on the CRM, the Sales Manager doesn’t have to worry about the reports being delivered late to him. He can check the status and location of his sales team instantly, analyze the data which is present with him, look out for the flaws, and see how he can improve the sales in a particular area. This is how mobile CRM helps him.

In conclusion, Mobile CRM simplifies our tasks compared to working on traditional CRM. It also improves your agents’ efficiency, and it is flexible to work with. In addition to that, mobile CRM reduces most of your capital expenditure. This way, it is a win-win situation for both the employee, as well as the company.