Managing customer relationships is synonymous with running a successful business, and hence the increasing demand for IT management systems. Customer Relationship Management (CRM) is...
The customer is always right, is what they say. They may be right, or they may not be, but when it comes to client...
All businesses want to know more about their customers. But most of the times they are just limited to individual customer contact number and...
Until a few years back, all customer conversations were managed through single or dual touch points or interfaces – telephone and Internet. Here, you...
In the modern age, where technology is improving exponentially and digital is the new norm for everything data-related, customers are able to browse through...
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