CRM Software Archives - Page 2 of 2 - Kapture CRM

Category: CRM Software

By Sirisha V November 11, 2020 API's Artificial Intelligence Business Intelligence CRM Software CRM Trends Customer Data Management Customer Service Insights Lead Management Sales Sales CRM Self Service 0 Comments

Leveraging a CRM to Analyze Customer Behavior Patterns and Forecast Revenue

Customer satisfaction and experience are two primary factors that drive customer-centric business today to heights. It’s no secret that almost all enterprises collect their...

By Sirisha V September 7, 2020 Banking CRM Software 0 Comments

The Important Role Played by CRM in the Digital Transformation of the BFSI Sector

Meeting customer expectations and systemized customer support are some of the key challenges currently faced by enterprises operating in the BFSI (banking, financial services,...