Connect better with your Customers through Kapture-WhatsApp integration
With over 1.3 billion active users, WhatsApp has transformed global communication over the past few years. In addition to interacting with friends and family,...
With over 1.3 billion active users, WhatsApp has transformed global communication over the past few years. In addition to interacting with friends and family,...
In light of the global outbreak of Coronavirus, many businesses across the world are choosing to manage their operations remotely. Hundreds of organizations based...
As consumers, we have access to multiple channels and platforms that help us connect with the world without any hassle, in a matter of...
A Customer Relationship Management (CRM) software or a helpdesk helps businesses manage customer support operations without any hassle. A helpdesk is a central point...
With technology revolutionizing the customer relationships, we’ve come to notice that live chat tool has become a major trend in sales, customer support and...
Having a self-service portal can allow your customers to complete certain tasks by themselves. This includes them requesting for new services, editing their current...
“I have never worked a day in my life without selling. If I believe in something, I sell it, and I sell it hard.”...
Despite the presence of many communication channels, most people prefer the good old way of calling up a customer support center to have their...
Did you know that efficient, timely ticket resolution is a key to keeping your customers happy? Yes, you read that right. Resolving and closing...
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