INTEGRATE MULTI-CHANNEL RESERVATIONS
Kapture CRM streamlines reservation requests from diverse channels such as twitter, facebook, email and telephone to a single dashboard. Afterwards, you can assign each enquiry to the appropriate team member based on a well-organized customer dashboard. By this way, the kapture reservation management prepares you to receive and utilize diverse opportunities on a single dashboard.
COLLECT AND MANAGE YOUR CUSTOMER RESERVATION DATA
After collecting the particular customer reservation enquiries, you should be able to respond with the most accurate and satisfying response. This enables you to manage a large number of customer booking requests. satisfactorily. By viewing all responses on a unified dashboard, you can also monitor and optimize their individual status.
VIEW RESPONSE STATUS AND TIME
Since you can view all your requests on an organized dashboard, you can monitor their status as well. Kapture lets you know exactly when your personnel respond to the customer requests, as well as the type of response they give.
CLOUD-ENABLED RESERVATION MANAGEMENT
Store, access and edit all the customer data from a single cloud-based Reservation Management system. Within the mobile CRM, you can access all the details about the existing and related bookings through a single interface. This system also enables you to facilitate custom requests from the guests.