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Any business with a growing customer base should have a flexible enterprise CRM software solution that can also expand its functions alongside it. Kapture’s brilliant automation and customer support tools can assist with and adapt to business growth, such that it scales the users even during peak hours! With Kapture, you can now manage multiple teams, departments and organizational workflows, all in an easy, cost-effective manner.
Kapture One Suite is a comprehensive platform, built for enterprises to create delightful customer relationships. Kapture’s family of support products helps businesses transform their customer relationships and improve CX.
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Kapture’s Sales module helps enterprises streamline their sales process and automate sales workflow to reach their lead goals which result in improved conversion rates. Close more deals with a software that can help you manage your sales, improve team productivity and give complete visibility of your sales funnel.
Learn MoreBuilt for enterprises and large businesses, Kapture optimizes and automates internal processes so that your teams can collaborate quickly and seamlessly. Your agents will never lose context even if the task changes hands multiple times, making sure that your customers receive consistent support.
Keep your business and customer information safe and secure. Kapture has built a top-notch security framework for its cloud platform, which ensures total compliance and encryption. Kapture follows leading data security standards such as ISO-27001, GDPR, and HIPAA compliant.
Generate extensive graphical reports that can help you gain deeper insights into your organizational needs. Track your growth, revenue generation, lead nurturing stages, sales forecast, and much more, with configurable dashboards. Kapture’s robust reporting module offers deeper analytics of your business from every aspect.
Take advantage of Kapture’s advanced artificial intelligence enabled tools such as Chat, to resolve queries even without an agent’s assistance. Train your chatbot to interpret and interact with customers more effectively with machine learning embedded into the chat.
Enterprises tend to have complex workflows and it often comes with multiple challenges. Kapture CRM for enterprises offers complex integrations across platforms to ensure that your workflow remains as smooth and seamless as possible.
Customer relationship management for enterprises is quintessential and to ensure uninterrupted support operations. Kapture offers forward-thinking modules for larger teams to create delightful customer experiences and focus on the most essential part, your customers.
Transitioning from one system to another can be a tedious task. With deep product and enterprise workflow understanding, Kapture’s product experts ensure smooth transition experience and offer personalized experience throughout.
Delivering personalized assistance can prove to be challenging when you’re working with multiple applications. Kapture offers flexibility so that all the necessary information is synced in one place.
We chose Kapture CRM after evaluating multiple platforms that would best suit our needs. We needed one common platform for our sales, reservations, and customer support functions. Implementing Kapture has made a huge difference to our services.
