We received an average of 12,000 queries per month in the form of calls and emails and Kapture helped make it seem as though there weren’t as many; as managing, prioritising and resolving tickets on a single application helped our team increase our first-call resolutions and improved our average TAT– which has now decreased to just 20 minutes from more than an hour!
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Coral Springs, FL 33065
SINGAPORE :
Kapture PTE. LTD
7500A BEACH ROAD #14-302,
THE PLAZA
Singapore 199591
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Cohive Uptown Gondangdia Menteng:
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Menteng, Kota Jakarta Pusat, Daerah Khusus Ibukota
Jakarta 10350
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