We received an average of 12,000 queries per month in the form of calls and emails and Kapture helped make it seem as though there weren’t as many; as managing, prioritising and resolving tickets on a single application helped our team increase our first-call resolutions and improved our average TAT– which has now decreased to just 20 minutes from more than an hour!
U.S.A. :
3930, Coral Ridge Dr,
Coral Springs, FL 33065
SINGAPORE :
68 Circular Road,
#02-01
Singapore - 049422
PHILIPPINES :
Five E-Com Center Building,
Mall of Asia Complex
405-407 Pacific Dr
1300 Metro Manila
