As the system integrates with multiple channels of bookings, customer interaction touch points, booking API's and marketing channels on the Cruise Reporting Engine. It provides analytics on multiple functions of your business like Marketing campaign performance, revenue analysis, Call center productivity and more.
The smart AI enabled business intelligence technology performs complex operations for predictive analysis right from the dashboard of the Cruise Rate Management System. The smart system predicts customers’ future transactions based on the previous booking data. It also helps in predicting the offers/discounts that can help accelerate sales.