Is it necessary to have a Ticket Management Software for Helpdesk Operation?
The answer is Yes! End of Blog Post. Kidding. But, it is necessary to explain why every helpdesk center needs to use ticket management...
Error Proofing in Ticket Management
Error Proofing is a feature in the ticket management software that helps prevent customer support agents errors leading to clean, and clutter-free data for...
Kapture CRM Rolls Out a New Feature to Check the Quality of Your Tickets
Every day multiple support teams deal with innumerable tickets. Many tickets remain unresolved/unviewed/pending. Kapture’s Quality analysis ensures the quality of the tickets that are...
CRM for local business – Help your local shopkeeper build lasting customer relationships
With the steady rise of consumerism, an increasing number of organizations are modifying their approach, making their business more customer-friendly. It’s now common knowledge...
How CRM Based Data Management System Helps In Lean Process Management
In this age of businesses moving at blazing speeds, no one can afford a moment to slip on a regular basis. A consistent loss...
Collaborative Ticket System: Why A Productive Work Environment Needs Clear Flags
Collaborative CRM Ticket Management Software is an essential aspect of a productive work environment that helps in establishing better communication with the customer. It...
Why Automation is marketing toolset for modern age?
Automation is a process of converting a set of tasks, which are to be done automatically, without any initial aid. In Business, automation is...
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