Let Kapture CRM and your Local Shopkeeper help you Build Lasting Customer Relationships

With the steady rise of consumerism, an increasing number of organizations are modifying their approach, making their business more customer-friendly. It’s now common knowledge that product or service quality alone cannot be the sole engine driving your business forward. Companies are now diving deeper into the realm of customer service to gain an extra edge over their competitors. However, organizations that adopt a more global approach to handling business can end up alienating current customers,…

13

Sep 2017

By SubarnaCustomer ServiceLeave a comment

How a CRM-based Data Management Facilitates Lean Process Management?

In this age of businesses moving at blazing speeds, no one can afford a moment to slip on a regular basis. A consistent loss of time between processes can collectively accumulate into a big gap. According to research in this regard, up to 40% of employee time expenditure cannot be attributed to any productive efforts. Upon examination, this time is usually spent at tying up the loose ends, each accumulating in a collective loss of…

26

Apr 2016

By Kapture CRMCustomer Data Management1 Comment

Collaborative Ticket Management: Why a productive work environment needs Clear Flags?

Collaborative CRM Ticket Management Software is an essential aspect of a productive work environment that helps in establishing better communication with the customer. It is a vital ingredient of help desk management. It also helps in streamlining internal communications,such as addressing queries, and provides an innovative way of managing diverse customer issues. It holds crucial information about the customers who play a key role in finding solutions to their problems. Helps you to centralize information…

29

Feb 2016

By Kapture CRMProductivityLeave a comment

Why Automation is marketing toolset for modern age?

Automation is a process of converting a set of tasks, which are to be done automatically, without any initial aid. In Business, automation is carried out by CRM, which proves to be an excellent and highly effective automated business platform. Stages like marketing, sales, data acquisition etc. are all automated within the CRM and are beneficial to a business and its growth, in every aspect. For example, in general marketing process 3P’s are needed –…

09

Feb 2016

By Kapture CRMMarketingComments Off

Ticket Management System

Let Kapture CRM and your Local Shopkeeper help you Build Lasting Customer Relationships

How a CRM-based Data Management Facilitates Lean Process Management?

Collaborative Ticket Management: Why a productive work environment needs Clear Flags?

Why Automation is marketing toolset for modern age?

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