What are the brownie points of having Kapture as your CRM?

What are the brownie points of having Kapture as your CRM?

Customer data management is an integral part of building a business and also a relationship with the customers. So what does Kapture as a CRM offer to you that the other CRMs can’t? Let us show you the brownie points of having Kapture as your CRM and how we can help you better than others CRM’s can Analytics: Do you need to make a presentation to evaluate your company’s performance? No worries because we have…

The right way for businesses to socially engage with their customers

The right way for businesses to socially engage with their customers

Social media platforms have changed the way in which modern marketers create business plans and marketing campaigns to maximize customer reach. With the advent of these platforms, although companies and businesses are scrutinized by their customers with a fine comb, the rewards are equally promising. In essence, the markets have rapidly evolved from being a seller’s market to becoming predominantly a buyer’s market. And this comes with no surprise. As people become more and more…

9 Steps to make a smarter and sharper sales team

9 Steps to make a smarter and sharper sales team

It is no secret that an organisation’s greatest strength is a successful sales team. A strong sales team can create right business image. In the modern era of dog-eat-dog world, organisational growth presents visible and invisible challenges to the sales team that cannot be overcome by grit and sweat anymore. A successful sales team is a combination of enthusiastic team mates, solid leadership driving them in a focused way and the right tool that can…

End of customer service, start of customer relationship

End of customer service, start of customer relationship

Companies have long emphasized the basic touch points and the innumerable critical moments when customers attempt at interacting with the organization and their offerings during purchase and after. However, the narrow focus on maximizing satisfaction at those moments can create a distorted picture and divert attention from the bigger—and more important—picture: the end-to-end journey of a customer. Customer Service – The earlier concept Customer Service in simpler terms is interactions that a company has with…

How removing digital clutter and automating solutions gets you business peace?

How removing digital clutter and automating solutions gets you business peace?

Time saving and management are duly important aspects of business operations. CRM makes it much easier in time saving and management process by handling digital clutter and providing automating solutions for effective business practices. Business should be carried out peacefully. Hence CRM plays a vital role in maintaining peace factor in business. Digital Clutter: Too many paperwork leads to confusion while putting together work, this is called Physical clutter. Physical clutter is simply having too…

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