Reduce Customer Churn- Plug the Leaks in your Bucket!

Reduce Customer Churn- Plug the Leaks in your Bucket!

On asking about the biggest challenge to some small business owners, their response was quite simple. Attracting new customers. Now we all know that having new customers is surely a win-win, but many businesses often tend to forget about an important and potentially a bigger win- maintaining the customers you already have. Customer churn In other words, the loss of customers surely has the capacity to cut your revenues into the half, only if you…

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