How can CRM be applied for Indian circumstances?

How can CRM be applied for Indian circumstances?

In India, organisations spend more on acquiring customers than they do on retaining them. Hence, customer relationship management has become an emerging trend for businesses operating in such fiercely competitive circumstances. Many firms are now focusing on their relationships with their existing customers and are trying to retain them while increasing the number of new customers. In the country, the general notion is that ‘CRM software is for larger organizations’. However, as opposed to this prevailing notion, the applicability of…

How to pick a cloud-based CRM Software for Small Businesses?

How to pick a cloud-based CRM Software for Small Businesses?

With rapidly growing competition in the market today, establishing or growing a small business is a tough ask. One thing that small businesses miss the most is a systemized and efficient technique to deal with their leads. Since you are a small business, you just cannot afford to lose out on any leads that come to you. This is where cloud-based mobile CRM software comes into play. A CRM software application helps you gather, manage and convert…

When should a small business invest in a CRM software?

When should a small business invest in a CRM software?

Every established business was once a startup. Small businesses in their initial days have a lot to deal with and a long way to go. After a few years of hard work and determination, you finally reach a point when your business starts growing, but what next? With a growing business, responsibilities and challenges fall your way. With increasing customers, meeting their expectations and delivering the same quality services becomes hectic. A CRM software service is…

How Mobile CRM became a critical part of distribution Cycles?

How Mobile CRM became a critical part of distribution Cycles?

Businesses have various departments, which work independently, but at some point need to collaborate and work as one unit and produce best end-results. The distribution department for example, has been benefiting tremendously from the various mobile CRM features, which are making the distribution cycles of a business very efficient. There are a lot of cloud-based CRMs that cater to product marketing and/or manufacturing companies and provide an efficient platform for them to handle their inventories…

Cloud Based CRM Software

Cloud Based CRM Software

Cloud based CRM becoming a core aspect of any business; it is also very important how well it is adapted and maintained. Not very many platforms that claim to serve customer relationship management are actually good enough for the same. Managing customer details, their specifics, keeping in mind market trends, understanding consumer behavior, developing databases, regulating working environments, designing the hierarchy structures, etc. are all inter-connected and go hand in hand with good marketing and…

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