Smart Working Agents High Performing Helpdesk
Your helpdesk can be consistently high on performance when your support agents are working smart. With the right tools, you can encourage your agents...
Don’t Break Up with Your Customers, Use a Multi-channel Helpdesk Support Software
Why should companies use a Multichannel Helpdesk System? A survey by Microsoft recently saw that “ 72% of customers expect support agents to know...
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