12 Commandments of a Help desk Management System
93% of customers are likely to re-purchase with companies that offer excellent customer service. This means a simple investment in a help desk CRM...
5 Innovative Features of Helpdesk Software That You Need in 2020
A Customer Relationship Management (CRM) software or a helpdesk helps businesses manage customer support operations without any hassle. A helpdesk is a central point...
What Is The Importance Of A Help Desk Ticketing System?
A help desk ticket system converts queries into tickets which can be tracked from their point of initiation to the point of conversion. It...
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