4 major service criterions to meet your customer’s expectations

4 major service criterions to meet your customer’s expectations

The term satisfaction is closely related to expectation. Relatively speaking, you only need to exceed your present expectations to achieve customer satisfaction. For better or worse, the recent years have seen customer expectation steeply climbing high. Yet, it’s more important than ever for businesses to impress and satisfy their customers. 89% of marketers think customer experience will become the main differentiator in 2017. Sometimes it’s really difficult to understand what customers want and how to…

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