A Diamond in the Rough: 5 Ways Live Chat could be your Business’ Wonder Woman

A Diamond in the Rough: 5 Ways Live Chat could be your Business’ Wonder Woman

Wonder Woman, or as I like to call her, “Wonderful.” A beautiful soul with the power of a beast is what sets her apart from other superheroes. With her lasso of truth, and a pair of indestructible bracelets she has the ability to force the truth out of anyone. But, superheroes are merely a figment of imagination. It is too bad, as in the present day and age customers could surely use someone to help…

Exceeding Expectations: Create Customer Delight with Customer Service CRM

Exceeding Expectations: Create Customer Delight with Customer Service CRM

Are you familiar with inbound marketing? If yes, then you must know the popular phrase – “attract, convert, close, delight.” All these four phases dictate the ability of the business or brand to go beyond set expectations. If you fail to do that, your voice will be swallowed-up by zillions of similar voices, all scrambling for a little bit of attention. Exceeding expectations through Inbound Marketing In Inbound marketing, you are basically trying to drive…

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