What Customers will look Forward to in 2020?
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The overpowering effect of great customer service was recently discovered when a study by American Express stated the “Close to 77% of customers were...
Kapture CRM rolls out a new feature that lets companies create custom ticket reporting templates. The brand new reporting configuration lets you customize your...
On asking about the biggest challenge to some small business owners, their response was quite simple. Attracting new customers. Now we all know that...
In the past few years, we have witnessed an unprecedented rise in the adoption of mobile in e-commerce transactions, customer service, and businesses. In...
For a business to thrive in today’s digital landscape, customer service is paramount. No company can exist without customers. This basic truth should be...
Wonder Woman, or as I like to call her, “Wonderful.” A beautiful soul with the power of a beast is what sets her apart...
Are you familiar with inbound marketing? If yes, then you must know the popular phrase – “Attract, convert, close, delight.” All these four phases...
Integrating a CRM software in your business can change your business prospective. New challenges and creative ideas are included in a business by an...
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